I chose this hotel because it advertised as being pet-friendly. 24 hours before check-in, I received an automated text saying no pets allowed subject to $250 fee. It's my fault for not calling the hotel to confirm, but upon arrival I found pets were allowed for $25/day. I wish my pup didn't have to miss out on our little family staycation! Also, the automated message said check-in was at 4pm. Check-in is at 3pm, as confirmed by the wonderful hotel staff. The hot tub is permanently out of service, but the pool was heated. It's old, but my son loved splashing around. Ideal for younger children. Our fridge and phone were broken in the room, but otherwise we were comfortable and staff were accommodating and kind.