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Metropole Hotel Kampala

3.5 star property
Suburban hotel in Kampala with 2 restaurants and bar/lounge

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Photo gallery for Metropole Hotel Kampala

View from room
Lobby lounge
2 restaurants, breakfast, lunch, dinner served; international cuisine
Food and drink
Extra beds
Metropole Hotel Kampala is the perfect spot to tee off and unwind with a round of golf, take in breathtaking views from the terrace, or enjoy a leisurely stroll through the garden. With free WiFi, two restaurants serving international cuisine, and helpful staff available 24/7 at the front desk.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Free breakfast
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, Golf View

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Double Room, Golf View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
  • 279 sq ft
  • Golf view
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Double Room, Golf View

In-room safe, desk, iron/ironing board, rollaway beds

Business Double Room, Golf View

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Electric kettle
  • 271 sq ft
  • Golf view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Single Room

Highlights

Air conditioning
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
Electric kettle
  • Golf view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, 1 Double Bed, Front View

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Double or Twin Room, 1 Double Bed, Front View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
  • 274 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Double Room, City View

In-room safe, desk, iron/ironing board, rollaway beds

Business Double Room, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Private bathroom
Hair dryer
Bathrobes
  • 272 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Meeting facility

Four Points by Sheraton Kampala

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, (36)
The price is $199
includes taxes & fees
$170 per night
Mar 7 - Mar 8
Four Points by Sheraton Kampala
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About the neighborhood

Map
Windsor Crescent Road Plot 51-53, Kampala, Central, 227744

What's nearby

  • Uganda Golf Course - 4 min walk
  • The Acacia Mall - 17 min walk
  • Uganda National Museum - 2 min drive
  • Makerere University - 3 min drive
  • Mulago National Specialized Hospital - 3 min drive

Getting around

  • Entebbe Intl. Airport (EBB) - 61 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Bubbles O'learys - ‬9 min walk
  • ‪Yujo Izakaya - ‬12 min walk
  • ‪Mezo Noir - ‬11 min walk
  • ‪Garden City Rooftop - ‬14 min walk
  • ‪Lotus Mexicana Cantina and Beach Bar - ‬9 min walk

About this property

Metropole Hotel Kampala

Adjacent to a golf course, Metropole Hotel Kampala is a great choice for a stay in Kampala. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, a terrace, and a garden.

Languages

English, Swahili

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 3 percent for credit card payments
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Pro golf lessons

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Golf caddy on site
  • Golf clubs on site

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • Golf driving range on site
  • Golf clubhouse on site
  • Golf pro shop on site
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Cribs/infant beds are available for USD 25.0 per day
  • Rollaway beds are available for USD 25.0 per night

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Metropole Hotel Kampala
Metropole Kampala
Metropole Hotel Kampala Hotel
Metropole Hotel Kampala Kampala
Metropole Hotel Kampala Hotel Kampala

Frequently asked questions

Does Metropole Hotel Kampala offer free cancellation for a full refund?

Yes, Metropole Hotel Kampala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Metropole Hotel Kampala?

Sorry, pets aren't allowed.

Is parking offered on site at Metropole Hotel Kampala?

Yes, there's free self parking.

Is airport shuttle service offered by Metropole Hotel Kampala?

Yes, an airport shuttle is available. The charge is USD 50 per person one-way.

What are the check-in and check-out times at Metropole Hotel Kampala?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.

What is there to do at Metropole Hotel Kampala and nearby?

Metropole Hotel Kampala has a fitness center and a garden.

Are there restaurants at or near Metropole Hotel Kampala?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Metropole Hotel Kampala like?

Metropole Hotel Kampala is a short 4-minute walk from Uganda Golf Course and 17 minutes' walk from The Acacia Mall.

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Metropole Hotel Kampala Reviews

Reviews

7.0

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Very good

Svenja, 1-night trip

10/10 Exceptional

Stay was comfortable
Shrinivasan, 7-night trip

10/10 Exceptional

EYAL SHIMON, 5-night trip

4/10 Fair

Masateru, 1-night trip

6/10 Good

The hotel neds some updates, it's very old
Abu Bakarr, 1-night trip

2/10 Poor

I I didn't like how a night shift employee checked into my room at 5:30 in the morning while i was at the gym. The employee had no reason to be in my room at that time and he couldn't give me a reason why he was there. Then i call the front desk to report the incident and its the same employee who picked up the phone and assured me that no one was in my room. When the morning supervisor came we reviewed the camera and sure enough that employee was in my room for no apparent reason. I was forced to check out of the hotel prematurely and had to find another secure hotel. I will never go back to that hotel for poor security.
Unsatisfied, 6-night trip

6/10 Good

Good basic rooms, restaurant. Very good value
2-night trip

6/10 Good

Adam, 2-night trip

2/10 Poor

My worse stay in Metrople kampala -feb'2020
Hotel stay was worse -compare to my previous visits. property is old not maintained well -insuffient lighting in wash room /fused bulbs/ dusty rooms / ineffective air condition in room .. etc etc . ANTS were seen around and also a small RAT that was moving about -reported to the reception-on check out. food and facility average - I do not recommend this property to anyone and will never stay again.
Vianney, 2-night trip

8/10 Very good

Jan, 1-night trip

8/10 Very good

1-night trip

8/10 Very good

The staff was very helpful and went out of their way to answer my every request. I think the rooms would be better with carpet rather than bare tile and a pair of house slippers or shoes would make a difference with the bare tiles. Water pressure is good though the shower would do better with a sliding glass door rather than a curtain. The breakfast is good and has nice variety. A little noisy in the morning due to being next to a major road but it is manageable. Overall I would stay here again.
Kevin, 1-night trip

2/10 Poor

If you have no better place to stay,then book this hotel.very poor ethics in regards to front desk and management. Booked a fully paid stay for 15 days but due to other obligations had to leave in 5 days, with booking company promising to refund my balance. The hotel management RIPPED me off by refusing to honor the request from Expedia. Again if you have no better place to stay and all the many surrounding hotels are full then make this your choice. For me i will never.
Charles, 13-night trip

6/10 Good

Surprised and Embarrassed
Somewhat surprised to assign a lower classified room rather than a pre-booked one. I was more embarrassed because they didn't ask for any comment or understanding on this at the time of check-in. Facility status varies from room to room. Especially, lighting and bathroom drainage are different. Housekeeping time varies with employees. Accommodation costs US$ 75/day, which is not cheap.
4-night trip

4/10 Fair

very noisy on the street sided room. I cant sleep due to loud club music
HYANGHEE, 4-night trip

8/10 Very good

1-night trip

8/10 Very good

大変快適な滞在でした。従業員の気持ちよい対応と美味しい朝食に感謝。エンテベ空港へのアクセスにも便利。
Tai, 1-night trip

10/10 Exceptional

helle, 5-night trip

8/10 Very good

14-night trip

8/10 Very good

1-night trip

8/10 Very good

Bonne ubication. Calme et lumineux.
Bonne ubication. Calme et lumineux. Restauration pas top.
1-night trip

10/10 Exceptional

Alessandro, 8-night trip

8/10 Very good

Food from restaurant was excellent especially the Thai and the fish. Room at the back was noisy with traffic and people talking outside. Ask for rooms in the front. Adequate gym facility. Good siting area for a small hotel
2-night trip

8/10 Very good

Alessandro, 12-night trip

10/10 Exceptional

2-night trip