Constant construction- doesnât feel like a resort
Letâs start with the positive - the fitness center was amazing and we were very happy to have it included as part of our stay. Staff was also friendly and helpful.
However, thatâs about all we loved.
There is acaffolding and construction all over property - no notice was given before we arrived, no discount, so we had an ugly view and saw men outside the window all day. Didnât feel private or nice.
Two mornings at 8am they tested the fire alarm with no warning.
Only one bottle of water per day was given for two people.
Doors arenât sealed so noises come in from bottom as does light from the hallway, so if youâre light or noise sensitive you will be woken; and there are no curtains, only a shade, so light also peeks in.
Not much natural light entered the room so it was somewhat dark during day.
Pillows were soft and unsupportive so sleeping wasnât great. Beds were ok.
Housekeeping didnât refill amenities we needed, like cotton swabs, which was annoying.
There was really nothing to make you feel like this is a resort, and nothing to justify the price, except exorbitant prices ($220 for wagyu beef at the Limewood restaurant).
Thank you to Jeanne the concierge for making my daughter's 7th birthday so special. She greeted her with a stuffy and had sparkling champagne and cookies waiting for us in the room. Our room had a gorgeous view of the bay. Could not have asked for a bettervweekend.
Beautiful hotel. The room was spacious, gorgeous and comfortable. Very courteous staff. Parts of the hotel were under construction for remodeling, but it was not loud or disruptive in any way. We enjoyed our stay.
Excellent service and location. Gorgeous hotel. Good parking, although almost no spots on Friday 5pm. Had trouble with swiping my card in/out at parking gate, wish there was an attendent on duty - I paid extra to get out, twice, since the scanner didn't work, there were cars behind me and no way to turn around. Other than that, would definitely return.
Great service - pool is great especially if you like swimming laps (& teaching your kids). Tennis courts are fun - we are a tennis playing family! Now, they have food/drinks at the pool area- so that is great! Gym is also amazing! ( Wished self parking was included with the resort fee - doesnât make sense why that is a separate charge for hotel guestsâŠ