Comfort Suites Madison

The staff was very friendly and attended to needs promptly. The property was very clean and handled COVID-19 protocol very well.

The staff are so kind and understanding of situations that come up. The hotel the pool the hot tub are all excellent. The only improvement I would recommend is that they do something other in there breakfast bags.

The hotel is so dated. There was blood on the pillows, mold on AC and coming out. We were coughing and couldn’t breathe. The toilet got stopped up several times during the 1 night stay. The bathe run stopped up. Front desk came and gave us a plunger. There was no manager on site so nothing happen. Will never return!! I’m 4 months pregnant and wouldn’t wish this on my worse enemy.

The price was great for such a nice clean place. I like to stay there once or twice a month just to get away. The swimming pool and Jacuzzi are great

Breakfast was ridiculous, we understand with Covid that things are a bit different, but a nutrigrain bar, applesauce, and water does not constitute a breakfast. Our next hotel on our trip, also a comfort inn, had a reasonable bagged breakfast and was almost half the price and cleaner. For the money we paid there should have been something more...

Room were really nice, very comfortable beds! We just had to exchange our key cards often because they weren’t working. Hot tub was really nice in the morning, but not all Jets were working, so I’m glad we went when only one other person was there so we can be near the working jets. The breakfast was an apple sauce, water bottle, and nutrigrain bar due to COVID

Very clean hotel with very polite staff, definitely would stay again if would travel again in that area!

Dated hotel. Lots of noise and profanity all night. It almost seemed like some of the guests were living there. Would not recommend. We checked out two nights early and moved to another hotel.

Our room was basically ok except for a couple of things: bathroom sink backed up every time we ran water and drained very slowly; reading light on one side of the bed didn't work and we found hair in the bathtub that wasn't ours. Manager did give us a discount for these issues.

This hotel is dirty. I noticed some things on the way in. It’s the attention to details that is lacking. My duvet had spots of blood on it. The phone was gross. The extra blanket was soiled. I didn’t notice until this morning as I was writing this review. The floor outside my room is disgusting. I told my son to not really touch anything and wash his hands a lot. It’s Covid and I expected better. The bed was extremely comfortable however and the staff was friendly. We just stayed aa we were too tired to drive any further.