Reception and staff very helpful, helping with suitcases and any requests, lovely. Room very small but in New York so to be expected. Virtually no vegan options for breakfast (apart from fruit and potatoes, something like tomatoes would have been nice?). A lot of plastic waste, why not use real knives, forks and plates, everything was throw away. However overall great, great location, lovely staff, excellent front of house concierge who were amazing and made our stay even better