Pecan Park Flea and Farmers' Market - 7 min drive - 8.5 km
Jacksonville Zoo and Gardens - 11 min drive - 14.0 km
Jacksonville Cruise Terminal - 16 min drive - 18.5 km
Getting around
Jacksonville International Airport (JAX) - 3 min drive
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 22 min drive
Jacksonville Station - 17 min drive
Free airport shuttle
Free area shuttle
Restaurants
Chick-fil-A - 5 min drive
McDonald's - 5 min drive
Cracker Barrel - 5 min drive
Starbucks - 5 min drive
Shula's Bar & Grill - 6 min drive
About this property
DoubleTree by Hilton Hotel Jacksonville Airport
DoubleTree by Hilton Hotel Jacksonville Airport is just 1 mi (1.7 km) from the airport and offers a free shuttle (available 24 hours). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Frequency Restaurant, which serves American cuisine and is open for breakfast and dinner. Other features include a bar/lounge, a 24-hour health club, and a 24-hour fitness center. Fellow travelers love the helpful staff and restaurant.
Languages
English, Spanish
At a glance
Hotel size
202 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (USD 10.00 per night; includes in/out privileges)
Transfers
Free airport shuttle (available 24 hours)
Offsite
Free area shuttle within 3 miles
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:30 AM
Frequency Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Frequency Lounge - This bar serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 21 per person
Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Parking
Self parking costs USD 10.00 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
DoubleTree Hilton Hotel Jacksonville Airport
DoubleTree by Hilton Hotel Jacksonville Airport Hotel
DoubleTree by Hilton Hotel Jacksonville Airport Jacksonville
Frequently asked questions
Does DoubleTree by Hilton Hotel Jacksonville Airport offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Jacksonville Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel Jacksonville Airport?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at DoubleTree by Hilton Hotel Jacksonville Airport?
Yes, cats and dogs are welcome. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at DoubleTree by Hilton Hotel Jacksonville Airport?
Yes. Self parking costs USD 10.00 per night.
Is airport shuttle service offered by DoubleTree by Hilton Hotel Jacksonville Airport?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Jacksonville Airport?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 50.00 (subject to availability). Contactless check-in and check-out are available.
What is there to do at DoubleTree by Hilton Hotel Jacksonville Airport and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club.
Are there restaurants at or near DoubleTree by Hilton Hotel Jacksonville Airport?
Yes, Frequency Restaurant offers American cuisine.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 24, 2024
The property is at the airport literally. Has a restaurant and pool. Staff was very helpful. You have to pay to park.
Eric
Eric, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 23, 2024
Clean, outdated, comfortable,quiet
Hotel is clean and bed was very comfortable. However they only have one elevator even our accessible room was very far from the elevator unless you are able to take the stairs. Light inside shower had exposed wires and tp holder qas bearly hanging on. They do not offer the normal double tree cookies at this location, its surprising quiet for being so close to the airport!
jeffrey
jeffrey, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 20, 2024
Tom
Tom, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Jaden
Jaden, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Great stay
So convenient for airport service. Front desk staff was extremely helpful and kind. A bit surprised that there was no microwave in room.
Gladys
Gladys, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
I would give my stay a 4 out of 5 rating. The staff was pleasant, rooms were clean, bed was beyond comfortable including the pillows. There was just a few things that made me take off a point. One thing was although my room was clean there was rust around the shower pipe. The second issue was I had a room with a balcony/patio and I couldn’t get the door open. I wasn’t too concerned because the weather was actually a bit cooler than expected so I didn’t raise complaint with management. My final issue was there were side doors you could use instead of the main entrance that required your room key to open. Well the door by my room although super convenient was broken so you could get in without your room key.
Prietenna
Prietenna, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Very nice hotel and staff
The room was very comfortable and the staff was so polite and helpful. My visit was not one of pleasure and the dtaff helped make the visit a little more pleasant in an otherwise uncomfortable reason for my stay. Thank you so much and i would def stay here again.
Jessica
Jessica, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 11, 2024
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 9, 2024
Front desk staff was friendly. But couldn't get staff in the dining room. Ended up eating elsewhere.
Bobbie
Bobbie, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 9, 2024
Stay away.
Worst hotel experience in a long time. Dirty room with no soap, Kleenexes, and it smelled terrible and wet. Front desk staff was atrocious and rude and not helpful. All three front desk women I dealt with were AWFUL. I spend a lot of money at Hiltons but will never return to this one.
Benjamin
Benjamin, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Nov 9, 2024
Declining
Lukewarm shower, broken toilet, neglected parts of buildings. Beds were comfy and room was clean, though
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
NJ here we come
The hotel room was nice and clean. The Wi-Fi was strong. The airport shuttle. The hotel offered was excellent. Shantrel was wonderful and had excellent customer service skills.
Pauline
Pauline, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 8, 2024
Tried to cancel all went arire /got sick couldn’t make trip
Romalis
Romalis, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
Donna
Donna, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
HEMANTH
HEMANTH, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Great Airport Hotel!
Great location! Very convenient to the airport. They have a shuttle and allow parking there for $15 a day. Not bad, made our trip easier!
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 28, 2024
Perfect for flight not much else
We stayed here for 1 reason - the proximity to the airport. If you’re staying here to go to the airport, it’s perfect. Just exit out door 3 and walk through the big parking garage (where the rental cars are) it’s a straight shot (7 or so minutes to the hotel)
Pros of the hotel:
1. Access to the airport
2. Beds& pillows were comfortable
3. Serves its purpose
Cons of the hotel:
1. Really nowhere to walk to (we walked to BJs brewery and restaurant but there’s no sidewalk so we basically walked down the middle of a median for 2.5 miles). So you’re basically stuck using Uber/Lyft for anything
2. Room had a slight musty smell upon entry but that might’ve been due to the A/C unit needing to kick in/massive humidity
3. Some parts of hotel are a bit dated/needing repair
Overall - would I stay here again?
-yes if needing to be close to airport
-no if I wanted to be able to walk to stuff
Brock
Brock, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 24, 2024
This property is extremely old and dated. It felt like it was from the 60s. They had a terrible smell into the wings in the rooms were really outdated and not clean.
Paul
Paul, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2024
Convenient and quick
Close to airport. Fast check-in and check-out. Would stay again.
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2024
Angelina
Angelina, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 18, 2024
Price was good
Easy drop off for airport! Was quiet and only negative thing is it’s old and needs a remodel.
Linda
Linda, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 17, 2024
Old outdated hotel. Keys didn’t work, door leading to balcony was broken, $25 for parking which is ridiculous. Just not a nice hotel
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Jeremy
Jeremy, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 11, 2024
Convenience
The hotel location was perfect for my early flight and the transportation to the airport was easy. Check in was friendly and helpful. The rooms are only partially renovated. It was kind of strange for nice bedding and other things in the room were nice, but other things were very old and worn. Like the drapes, Why are there huge old drapes that cover the A/C? The room cannot cool unless you leave the drapes open.