The people who work there are nice.The area is a block and a half from very posh stores,but there are street people camped 6 feet from the front door.The area has a lot of homeless and drug users,but the nicer hotels also have to live with this situation as well.Our room issues... 1.no AC but appreciated the fan.Which also was used as white noise.2.The breakfast was barely continental-few yogurts,muffins,apples,bananas&water/tea/coffee so don't expect much.3.The noise on the street is loud and the windows are not thick enough to drown out the sound.4.Our safe did not work.5.There was a loud clicking sound from the bathroom that went on the 3 nights we were in our room.This was the electrical outlet continuously tripping-EVERY MINUTE FOR 3 DAYS&NIGHTS. We had to keep the door closed in order to sleep.6.The TV was very finicky and slow to change channels.7.The shower curtain was very damaged at the gromets on the bar.This should have been replaced by someone in housekeeping without someone complaining about it.8.We didn't want housekeeping and managed garbage/towel replacement with the housekeeper in the hall.However, we were notified that they were not going to clean our room anyway since we were not leaving.I know this is a policy some hotels have adopted since covid.It would have been nice to be told that at the beginning of our stay. After the first night of clicking sound,they did offer us to relocate however we already had unpacked. They offered us nothing as comp.