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Tru by Hilton Knoxville West Turkey Creek

2.5 star property
Hotel within easy reach of Turkey Creek Shopping Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, free WiFi, bed sheets
Exterior
Bathroom shower
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet friendly
  • Gym
  • 24/7 front desk
  • Free parking
  • Free WiFi
Main amenities
  • Fitness center
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Luggage storage
Feel at home
  • Children stay free
  • Private bathroom
  • Elevator
  • Bathtub or shower
  • Cable TV service
  • Free self parking
The price is $109
includes taxes & fees
$93 per night
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Heating
Flat-screen TV
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio

Hampton Inn & Suites Knoxville-Turkey Creek/Farragut

Pool
Free breakfast
Pet friendly
Free parking
9.2 out of 10, Wonderful, (704)
The price is $135
includes taxes & fees
$115 per night
Dec 22 - Dec 23
Hampton Inn & Suites Knoxville-Turkey Creek/Farragut
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About the neighborhood

Map
380 LOVELL ROAD, Farragut, TN, 37934

What's nearby

  • Tennova Hospitalist Group - 12 min walk - 1.1 km
  • Turkey Creek Shopping Center - 17 min walk - 1.4 km
  • Pellissippi State Community College - 7 min drive - 7.3 km
  • West Town Mall - 7 min drive - 10.5 km
  • University of Tennessee - 14 min drive - 21.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Sonic Drive-In - ‬16 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Starbucks - ‬2 min drive

About this property

Tru by Hilton Knoxville West Turkey Creek

When you stay at Tru by Hilton Knoxville West Turkey Creek, you'll be within a 15-minute drive of Turkey Creek Shopping Center and University of Tennessee. Guests can visit the fitness center for a workout, and freebies like breakfast, WiFi, and self parking are added perks. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

Hotel size

  • 80 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Contactless check-in available
  • Minimum check-in age: 21
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free breakfast

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Towels

Stay connected

  • Desk
  • Free WiFi

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Policies

Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Frequently asked questions

Does Tru by Hilton Knoxville West Turkey Creek offer free cancellation for a full refund?
Yes, Tru by Hilton Knoxville West Turkey Creek does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru by Hilton Knoxville West Turkey Creek?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Knoxville West Turkey Creek?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Knoxville West Turkey Creek?
You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Tru by Hilton Knoxville West Turkey Creek and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Tru by Hilton Knoxville West Turkey Creek like?
Tru by Hilton Knoxville West Turkey Creek is in Knoxville West, a short 17-minute walk from Turkey Creek Shopping Center.

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very Good

Alex, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Eve, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Rhonda, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was clean, room was comfortable but the hotel is close to the extremely loud highway. Bring a white noise machine and it will be fine! Dogs running on the floors in neighboring rooms were loud, but the white noise helps with that too! Other than the loud noises throughout the night, the hotel was great! Convenient location, easy to get around from.
2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Sorry to Bother You!
Had three interactions with desk staff. Every time I had to wait for the person working to get off their phone, get up from the couch they were sitting on and walk over to the desk. When I checked in, there were 2 workers sitting on the couches. They looked at each other like they were playing mental rock-paper-scissors to see who had to get up to help me while I just stood there.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was ok except the pillows were flat.
Myra, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wish the location had some outdoor space opposite side from the highway to enjoy the night air. Parking was a little limited, but not horrible since two hotels shared the same parking area.
Diane, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Pamela, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Brenda, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Marian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amanda, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Room was very small. There were limited options for setting things on surfaces, so I had to put things on the floor. There was no dresser, so I had to leave everything in my suitcase. There was no closet, just a pipe with hangers on it. The blanket on the bed was exactly the same size as the top of the mattress. This made me repeatedly try to kick the blanket over the side. When I realized that wouldn't work, I pulled the blanket over. I bumped into the bedframe, which has a sharp edge and it cut my shin. I will not be staying at Tru by Hilton again
Randall, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Carla, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location
Lasheathe, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

None
Derek, 2-night trip
Verified Expedia guest review

4/10 Fair

Be careful and check for double charges
Had booked the property via hotels.com. The property is conveniently located, good breakfast and clean. The major issue in my case was that I was double charged - once by hotels.com and the property also charged for my stay. Be careful and check your credit card statements to ensure charges are correct for the stay
Venu, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

The desk staff are excellent employees. Their obvious care and concern that I be compensated for the filthy shower is much appreciated. They both left notes for the manager, who never bothered to reach out to me.
Kris, 3-night trip
Verified Expedia guest review

6/10 Good

Terrible Service
Around 8 pm when we got to Knoxville but before we checked into the hotel, I get a call from the hotel staff saying that our third party booking (hotels.com) shouldn’t have told us this hotel had availability because they don’t and they don’t have a room for me. This is a day after I booked and got a confirmation. Also, I could have checked in at 3pm that day so why were they just now calling me at 8pm. Anyway, apparently there’s no manager available for me to talk to. I tell the staff member that I want to talk to management and she tells me she will “try” to get ahold of the manager and the manager will call me back. The manager does not call me back. However, the staff member calls me back and tells me the manager has worked some things out and I now have a room. Once we got into our room it was very clean and we were pleased. Interstate traffic was extremely loud and a little annoying during the night. It actually woke me up several times. We will not be staying here again due to such terrible service. Also, this was not a hotels.com issue as I’ve used them for many years and this has NEVER happened.
Natasha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Katrina, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The staff are untrained and not able to help with any issue. I was double billed for my stay and Hilton itself can't fix the issue. The actual hotel doesn't know how to fix the issue and is unwilling to even try. There is no manager at the hotel to speak to.
Deborah, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Karen, 2-night trip
Verified Expedia guest review

8/10 Very Good

Christy, 1-night trip
Verified Expedia guest review

General property information

Travelers Say
"A good sausage and egg sandwich was available for breakfast."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM