4/10
Bugs in the room and in the bed. Room and bathroom was dirty, especiallythe shower.
The hotel also had the nerve to charge my credit card before I and my other family members checked in that day. The credit card on file was just for the hold of the rooms. I had 3 rooms, and each family member was going to check in and pay with their own card. They would not change it when we checked in. Terrible customer service and not a good, reputable business model to not follow the policy of "pay at hotel" at the time of arrival. Just a terrible experience and I would never stay there again and would definitely not recommend!
Deana
Séjour de 2 nuits