Tru by Hilton Jacksonville South Mandarin

2.5 star property
Southside hotel with outdoor pool and 24-hour fitness

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Explore the welcoming lobby of Hilton, where modern design meets comfort. Perfect for a relaxing stay. | Tru by Hilton Jacksonville South Mandarin
Sunset ambiance at the poolside lounge, perfect for relaxation with its stylish furniture and serene setting. | Tru by Hilton Jacksonville South Mandarin

Room 1: King-sized bed with white linens, two nightstands with lamps, and a wooden headboard. Room 2: Queen-sized bed with white linens, one nightstand with a lamp, and a wooden headboard. A window with a blue and white patterned curtain. A blue office chair and a wooden desk with a TV. A small blue bench. | Tru by Hilton Jacksonville South Mandarin
Indulge in friendly competition with a foosball table set against a vibrant mural of Jacksonville's skyline, perfect for a relaxed game in the lounge. | Tru by Hilton Jacksonville South Mandarin
Entrance to the tru by Hilton hotel, featuring a modern design with a welcoming entrance and vibrant yellow doorway. | Tru by Hilton Jacksonville South Mandarin

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Non-smoking
  • Gym
  • Pet friendly
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Arcade/game room
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
The price is $105
includes taxes & fees
$93 per night
Feb 2 - Feb 3

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About the neighborhood

Map
2970 HARTLEY ROAD, Jacksonville, FL, 32257

What's nearby

  • Jacksonville Naval Air Station - 9 min drive
  • The Avenues - 10 min drive
  • Orange Park Mall - 11 min drive
  • St. Johns Town Center - 17 min drive
  • EverBank Stadium - 20 min drive

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 22 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 36 min drive
  • Jacksonville International Airport (JAX) - 37 min drive
  • Jacksonville Station - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Arby's - ‬10 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Miller's Ale House - ‬3 min drive

About this property

Tru by Hilton Jacksonville South Mandarin

At Tru by Hilton Jacksonville South Mandarin, you'll be within a 10-minute drive of Jacksonville Naval Air Station. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the outdoor pool. Fellow travelers love the helpful staff and breakfast.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 106 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Fence around the pool

Working away

  • 24-hour business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Arcade/game room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in shower
  • Shower grab bar height (inches): 21
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Housekeeping (on request)

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 80.63 per accommodation (may vary based on length of stay)

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

Does Tru by Hilton Jacksonville South Mandarin offer free cancellation for a full refund?
Yes, Tru by Hilton Jacksonville South Mandarin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru by Hilton Jacksonville South Mandarin?
Yes, there's an outdoor pool.
Are pets allowed at Tru by Hilton Jacksonville South Mandarin?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 80.63 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Jacksonville South Mandarin?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Jacksonville South Mandarin?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Tru by Hilton Jacksonville South Mandarin?
No, this hotel doesn't have a casino, but bestbet Orange Park (8-min drive) is nearby.
What is there to do at Tru by Hilton Jacksonville South Mandarin and nearby?
Tru by Hilton Jacksonville South Mandarin has an outdoor pool and a 24-hour fitness center, as well as an arcade.

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carol, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice and clean hotel. Olivia at the front desk is personable and friendly. Love that I got a text a little bit after getting to my room to be sure everything was OK.
Angela, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hang in Jacksonville when visiting family!
Come to Jacksonville to visit our son and grandkids and we love staying at this TRU! So comfortable!
James, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

6/10 Good

Estevam, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jessica, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Great stay
Overall a great stay! The only complaint would be the not so comfy beds and pillows. I ended up with a neck ache each night.
Kristina, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Laurie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and nice rooms! Recommend! Nice breakfast as well.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
Everything was great! Starting with the check in process. Mary was absolutely helpful. I am glad the room didn’t have rug! The floor is definitely much cleaner! Breakfast was delicious too! We had fun playing foosball in the lobby. Everything was great! We will definitely come back.
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great st
Great stay. Quiet. Peaceful. No real issues. Friendly staff
LeVay, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Gregory, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

nice place
Front desk has computer issues upon checking in, but otherwise, all else was more than fine
MICHAEL, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bobbie Jo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Carol, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very Welcoming
Could not have been better, from the welcoming staff to the breakfast!
Carol, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janice, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MacKenzie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Booked last minute, but very happy!
We ended up having to book this room at the last minute, due to our previous hotel cancelling on us for being over booked. Not being familiar with the Jacksonville area, it made me nervous booking a hotel without being able to do much research beforehand, but we didn't have much choice as we were traveling from 4+ hours away. When we got to the hotel, the woman at the front desk was extremely friendly & helpful. The room was a simple king bed room, but it was clean with comfortable beds & good AC. The breakfast the next morning was equally as amazing as everything else. & While we weren't traveling with our children during this stay, this would be a perfect family hotel, as their whole lobby was full of different games/activities. I would definitely recommend this hotel when traveling!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kashanti Brianna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Timppa, 1-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"Salt water pool, games in the common area, work space cubby's, snacks to purchase and the service was amazing."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM