The TV didn't work--I've used a fire stick before; this one just didn't work. When I asked the front desk staff for instructions, he gave me "the guide" which turned out to be the channel list, absolutely useless. When I checked the reviews I saw other people had the same problem--my bad for not trying the TV in time to change rooms. I caught and disposed of 5 small beetles or roaches in the bathroom during the night; I hope I didn't bring any home with me. The latch on the bathroom door had obviously been broken previously and badly repaired, and didn't work. I've never been so disappointed in a hotel room. The location was good, the AC worked, and the bed was comfortable, or they wouldn't get any stars at all.