Hall way is dirty. Carpets are torn. Room smells. Bathroom is very dirty with bugs. Toilet seat were so dirty which I cleaned. Few hours stay for night so checked in and checked out.
This hotel was awful, rooms were disgusting and smelled so bad we could not stay. Refused to give us money back and still waiting for a manager to call me back e days later.
This place needs a facelift. Very out dated. When we walked in, it smelled musky. The front desk clerk was nice. When we got to the room, it was absolutely disgusting. The nightstands had not been wiped down. The ac unit was full of dirt. Blood on the sheets. We went back to the front desk to check out immediately. The clerk wanted to put us in another room and we told her absolutely not.
I had a great stay at the hotel and was impressed by how comfortable and welcoming everything felt. The service throughout my visit was incredibly friendly, making me feel right at home. I was especially pleased with the morning staff, who were both helpful and cheerful, going out of their way to assist with anything I needed. Their positive attitude really made a difference and started each day off on the right foot. I highly recommend this hotel to anyone looking for excellent service and a pleasant stay.
We were not informed that the pool was closed, the bathroom door in our room did not latch and therefore did not lock. The outside door on the backside of the property did not lock, anyone outside had access to the building. We had to request toilet paper, there was no extra bedding for the pull out sofa. I was also charged a higher price upon check-in than what was reflected on expedia reservation. Very disappointing stay.
The room was dirty. We found fingernails and toenails on the floor. There were holes in the bathroom walls covered up with masking tape. The air conditioner did not work very well so the room was hot. Food crumbs in the dresser drawer and a dirty shirt left in the closet area.
All the staff was friendly. Lobby and rooms were very clean and fresh smelling. The breakfast was good with enough choices for everyone. Also the breakfast area was very clean
Really enjoyed our stay here! Ramces of Front Desk was friendly and so welcoming, and the room is a relief after a long car ride. They even have a microwave and fridge for our cooler stuff. And WiFi is a breeze.
We had several issues with our room. When we first arrived we had to have our room switched because the door between ours and the adjoining room wasnât and wouldnât lock. The staff didnât understand the problem and said the other room could lock theirs but I said that wouldnât keep them from coming into my room. When my room was switched we didnât have an adjoining room so there was no issue. However, when I first used the shower the handle fell off. There were also gnats in the sink (many gnats) and the sheets on both beds were dirty. I am overly convinced that there were not washed from the previous stay. The location was ideal but the accommodations were less than favorable.
It was OK, but had the following issues:
A daily charge for a dog stay of $20 per night instead of a dog deposit listed in the reservation.
Another issue was a $15 early check in fee at 1:15pm instead of 3pm.