2/10 – Mangelhaft
4. März 2025
Seriously Disappointed: A Warning to Fellow Travel
Seriously Disappointed:
I feel compelled to share my extremely disappointing experience. While I appreciate the front desk staff's efforts, they were clearly overworked and the hotel's condition was unacceptable.
My stay began badly. Upon arrival, the TV and phone in my assigned room were non-functional, and the toilet barely flushed. After a late-night room change, facilitated by the apologetic desk staff, I discovered the TV in the second room also didn't work, with a vague explanation that the cable "goes out."
More concerning was the cleanliness. The room was visibly dirty, with dirt and hair found on the sheets. A late-night bathroom visit revealed a significant roach infestation. While I understand this is a budget hotel, basic cleanliness and pest control should be non-negotiable.
Furthermore, the advertised "continental breakfast" was a complete misrepresentation. I specifically confirmed the breakfast offerings before booking and was told it included cereal, breakfast bars, fruit, yogurt, etc. At 8:30 AM, only milk, juice, and fruit were available.
Ultimately, we slept fully clothed on top of the questionable sheets. This was, without exaggeration, one of the most unpleasant hotel experiences I've ever had. I strongly advise potential guests to consider other options. Management needs to address these serious issues immediately.
Andrew
Andrew, Aufenthalt von 1 Nacht
Von Hotels.com geprüfte Gästebewertung