We arrived 2 hours later from check in, and our room was not ready, hotel n room were hot, no AC, and when we did get room AC to work, water leaked on carpet, a man had to come and clean out the AC at midnight, I called the front desk, about the inconvenience, she said she would call manager and return my call; but she did not. I had to go back down hours later, n request a late check out… sad to say; will never return back to this hotel or recommend it to anyone .