Near Hamburg-Harburg, Hotel Altenwerder Hof offers a warm welcome with 6 restaurants to savor and 4 coffee shops/cafes for relaxation. Unwind on the terrace or take care of laundry needs with dry cleaning services. Guests appreciate the helpful concierge services and convenient express check-in.
Located near a train station, Hotel Altenwerder Hof is a great choice for a stay in Hamburg. The property is just a short walk to public transportation: Hamburg-Neugraben S-Bahn is 4 minutes away.
Languages
English, German
At a glance
Hotel size
18 rooms
Arriving/Leaving
Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free wired internet access in public areas
Parking
Free onsite self parking
Free offsite parking nearby
Street parking available
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
6 restaurants
4 coffee shops
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Terrace
Television in common areas
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Premium cable channels
First-run movies
Pay movies
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Down comforter
Soundproofed rooms
Bed sheets provided
What to enjoy
Furnished balcony/patio
Yard
Individually furnished
Freshen up
Private bathroom
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 9.50 per person
Policies
This property accepts credit cards and cash.
Also known as
Altenwerder Hof
Altenwerder Hof Hamburg
Hotel Altenwerder Hof
Hotel Altenwerder Hof Hamburg
Hotel Altenwerder Hof Hotel
Hotel Altenwerder Hof Hamburg
Hotel Altenwerder Hof Hotel Hamburg
Frequently asked questions
Does Hotel Altenwerder Hof offer free cancellation for a full refund?
Yes, Hotel Altenwerder Hof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Altenwerder Hof?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Altenwerder Hof?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Altenwerder Hof?
Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Altenwerder Hof?
No, this hotel doesn't have a casino, but Casino Reeperbahn (21-min drive) and Casino Esplanade (24-min drive) are both nearby.
Are there restaurants at or near Hotel Altenwerder Hof?
Yes, there are 6 onsite restaurants.
Does Hotel Altenwerder Hof have any outdoor private spaces?
Yes, every room features a furnished balcony or patio and a yard.
What's the area around Hotel Altenwerder Hof like?
Hotel Altenwerder Hof is in Hamburg-Harburg, a short 4-minute walk from Hamburg-Neugraben S-Bahn.
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
6.8/10
Staff & service
6.4/10
Amenities
6.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
2/10 Poor
Sep 29, 2024
The hotel does not have a working lift. The rooms do not have a telephone to call the reception. No additional pillow available. No hot water kettle available in the room. Not good value for money.
Very expensive.
Harish
Harish, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 6, 2024
Laine
Laine, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jul 9, 2023
Great place to stay
James
James, 1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 15, 2022
The Hotel was in a peaceful location and very clean. A couple of restaurants near by and generally a pleasant stay.
Debbie L
Debbie L, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jul 31, 2020
Find andet hotel!
Det dårligste hotelophold nogensinde!!
Larm, ingen varm vand ( hvilket tilsyneladende var en permanent tilstand!)
Morgenmad var tag- selv i pap bakker med plastic bestik i et rum hvor man selv skulle starte med at tage stolene ned fra bordene.
Det hele føltes meget uvenligt/ uimødekommende Den høje larm og lugt af barbecue samt fest lige udenfor vores vinduer vidnede om at der var ret løse forhold for angiveligt lokale venner? ( Virkede ikke som hotel gæster)
Føltes selvf også ekstra belastende man skal op og køre tidligt næste morgen.
Lokalisationen ift Hamborg city dog fin👏
David
David, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2020
I enjoyed where the hotel was located. The employees were very nice and the next time I go to Hamburg again I plan on staying there again.
Paul
Paul, 9-night family trip
Verified Expedia guest review
2/10 Poor
Jun 4, 2019
Verified traveler
2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 30, 2018
W
W, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 3, 2018
Given single bed instead of double bed room
I had booked for double bed , but I was given single bed room, since no1 was available at the time I checked in , and was said tht I will get a cal for repay back the extra amount took, but till now I dint receive any call or mail yet on same !
Kiran
Kiran, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Apr 27, 2018
Avoid this hotel
Rude staff and beds are terrible. Pay a bit more and Choose another hotel but NOT this one
Ufqad
Ufqad, 3-night trip
Verified Expedia guest review
4/10 Fair
Jul 19, 2017
Only recommended for overnight
Website said it was 0.2km from city but what they actually meant was 0.2km from station. Breakfast was bad only fesh fruit was apples. Juices were of a low quality concentrate.
Andrew
Andrew, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 20, 2016
Verified traveler
Verified Hotels.com guest review
6/10 Good
Jan 25, 2016
Nice hotel 1/2 hour drive from Hamburg
Staff pleasant. Good breakfast. Large quad room. Quiet even though at front of hotel. Free parking makes it convenient with a car.
pwdmommy
Verified Expedia guest review
10/10 Exceptional
Sep 27, 2015
Altenwerder Hof
Great little hotel in a quaint neighborhood. We really enjoyed the stay and the view from the balcony.
Jared
Verified Hotels.com guest review
6/10 Good
Aug 18, 2015
Good for a short stopover during travelling
Welcoming staff at check in. Room was tired, needs refreshing and updating. Safe neighbourhood but really nothing to do there!
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Aug 14, 2015
Well worth it
The beds were a little uncomfortable the room was OK but the breakfast was sensational. The staff were very helpful.
Ross
Verified Hotels.com guest review
10/10 Exceptional
May 26, 2015
Conveniently located.
Close to s Bahn station. Contrary to hotel info it does not have 6 restaurants nor 4 coffee bars! Which, due to it only having 18 rooms, you hopefully already had guessed. There is a nice italian restaurant about 10min walk away( on main road opposite direction to station)
Hamburg by train takes about 30minutes. Do buy a hamburg card. If traveling after 9am or anytime at weekend it is only €11.20 for up to 5 people. You can travel anywhere within 3 zones by S Bahn, u Bahn bus and even ferries.
Maria
Verified Hotels.com guest review
6/10 Good
Jan 5, 2015
A very decent hostel - but not a hotel
We stayed at the Hotel Altenwerder Hof for five nights over the Christmas Holidays while visiting family nearby in Neugraben.
The Altenwerder Hof is a very functional place. It's clean and ok if you are looking for a place in Neugraben just to sleep. That said, the mattresses were overly soft. The room was small - less than half the 400plus sqft mentioned in the booking confirmation. There was no receiptionist to be seen at any time except when we checked in - but a phone number to call if help was needed. Our hallway smelled of heavy smoke every evening, even though this supposedly is a non-smoking hotel. Again - overall nothing bad can be said - it simply was not a hotel-like experience. We felt like visiting a youth hostel. Location near the main Neugraben train station is very convenient - but not clearly not the best part of Neugraben. Free wifi is a plus.
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
Feb 10, 2025
Carsten
Carsten, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Rekommenderas starkt.
Renligheter var fenomenal och allt fungerade superbt. Mycket bra och prisvärt hotell. Snyggt och rikligt till frukost och även kaffet var gott/starkt.
Anette
Anette, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Aug 19, 2024
Ok frukost. Små rum och ingen personal. Låg på en ”bakgata”. Okej frukost. Söndrig dörr. Tråkig upplevelse innan man gick in.
Sofi
Sofi, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2024
Fijn hotel!
Het is een knus, rustig hotel. Aan een rustige weg.
De kamers zijn wel klein, wanneer je het gordijn dicht doet kun je er bijna niet langs om naar het toilet te gaan.
Hele lekkere, harde bedden en een goede douche.
De auto kun je voor de deur kwijt, altijd plek.
In de buurt zit een heel lekker italiaans restaurant, Atoll. Een aanrader!