This family run manor is a charming small hotel. There is a lovely view of Florence from the roof top patio and the breakfast room.
The service and welcome was warm. The rooms are set up for romantic stays.
Our story though, after we had checked out we discovered our rental car key fob was dead. Enie, the owner of Montalbano spent hours helping us by calling the car rental company, being on hold, waiting for a callback, waiting finally for the tow truck. He brought us to the dining room to wait and served us cappucinos and biscuits, while he waited outside for the call from the tow truck.
We were no longer guests of the hotel, yet Enie was so kind to us. This hospitality is the sign of true service.