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Emerald Highlands Motel

3.5 star property
Emerald motel with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emerald Highlands Motel

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Outdoor dining
In-room dining
Laundry

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Laundry facilities
  • Air conditioning
  • Free parking
  • Free WiFi
Main amenities
  • Outdoor pool
  • Room service
  • Garden
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Microwave
  • Private bathroom
  • Garden
  • Laundry facilities
  • Coffee/tea maker
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

In-room dining

Triple Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 6
  • 2 Twin Beds and 2 Double Beds

View all photos for Standard Family Room

Standard Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Family Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for Queen Room

Queen Room | Desk, iron/ironing board, free WiFi, bed sheets

Queen Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Double Bed

Similar properties

Outdoor pool

Emerald Central Hotel

Pool
Free parking
Free WiFi
Restaurant
7.2 out of 10, Good, (93)
The price is $86
includes taxes & fees
$78 per night
Dec 25 - Dec 26
Emerald Central Hotel
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About the neighborhood

Map
5 Cypress Drive, Emerald, QLD, 4720

What's nearby

  • Emerald Hospital - 2 min walk - 0.2 km
  • Emerald Racecourse - 10 min walk - 0.9 km
  • Wally McKenzie House - 17 min walk - 1.4 km
  • Emerald Golf Club - 18 min walk - 1.5 km
  • Emerald Botanic Gardens - 3 min drive - 2.7 km

Getting around

  • Emerald, QLD (EMD) - 11 min drive
  • Emerald Station - 3 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Emerald Maraboon Tavern - ‬5 min walk
  • ‪Gloria Jean's Coffees EMERALD - ‬4 min drive
  • ‪KFC - ‬3 min walk
  • ‪Capricornian Restaurant - ‬6 min walk

About this property

Emerald Highlands Motel

When visiting Emerald, Emerald Highlands Motel is a great choice to consider. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 13 rooms

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 9 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Check-out time is 10 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a negative COVID-19 test result

Special check-in instructions

  • The front desk is open daily from 7 AM - 9 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • At check-in, guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Room service (limited hours)

What to do

  • Golfing nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden
  • An outdoor pool

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave

Special features

Dining

Onsite venue - This restaurant serves dinner only.

Fees & policies

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards.
Cashless transactions are available.

Also known as

Emerald Highlands Motel
Emerald Highlands
Emerald Highlands Motel Motel
Emerald Highlands Motel Emerald
Emerald Highlands Motel Motel Emerald

Frequently asked questions

Does Emerald Highlands Motel offer free cancellation for a full refund?
Yes, Emerald Highlands Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Emerald Highlands Motel?
Yes, there's an outdoor pool.
Are pets allowed at Emerald Highlands Motel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Emerald Highlands Motel?
Yes, there's free self parking.
What are the check-in and check-out times at Emerald Highlands Motel?
Check-in start time: 2 PM; Check-in end time: 9 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Emerald Highlands Motel and nearby?
Emerald Highlands Motel has an outdoor pool and a garden.
What's the area around Emerald Highlands Motel like?
Emerald Highlands Motel is a short 2-minute walk from Emerald Hospital and 10 minutes' walk from Emerald Racecourse.

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Lance, 1-night trip
Verified Expedia guest review

8/10 Very Good

Happy with the stay, nice room very quiet
Eric, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

It had been updated the bed was comfy
David, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Managers need training with local knowledge
Car park didn't match room nos. So was rather awkward. Air conditioning exceptionally noisy outside and needs major attention. Manager had no local knowledge and not interested in giving us info about the town
Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nothing that we did not like about the property - we will be back......Kind regards......David.
David, 1-night business trip
Verified Wotif guest review

6/10 Good

Very average.
MARK, 1-night trip
Verified Wotif guest review

6/10 Good

Room 2 needs a good clean, some electrical work should also be carried out of power points.
Justin, 1-night business trip
Verified Wotif guest review

8/10 Very Good

Had loads of music and screaming out the back of the motel. From next door
Richard, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Marea, 1-night trip
Verified Wotif guest review

10/10 Exceptional

The room was clean and neat and had everything I needed for a comfortable stay. Simple, but well priced and the staff were friendly. I will be coming back!
Frida, 1-night business trip
Verified Wotif guest review

8/10 Very Good

Good room for overnight stay - but did get woken up at 5:15 am with the linen delivery guy pushing the trolley past all the rooms .
Rachel, 1-night trip
Verified Wotif guest review

8/10 Very Good

Rohani, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Very easy walk to a local pub, and some fast food restaurant.
Cherise, 1-night trip
Verified Wotif guest review

8/10 Very Good

Friendly staff at reception upon arrival. Close to major takeaway food outlets and shops. Clean room and on-site parking.
Angela, 1-night family trip
Verified Lastminute guest review

4/10 Fair

Mould in shower and cracked vanity basin. No breakfast nor room service as stated on ad. Young lad on reception had very limited customer skills- another customer complained of cockroaches in their room. Very little response nor an investigation of the problem , finally offered a nearly empty can of insecticide as no other room available. Not a good feeling, cannot understand the rave reviews.
Ralph, 1-night trip
Verified Expedia guest review

2/10 Poor

They double booked our reservation, they did however arrange accommodation to another location. I rang to confirm the whereabouts I was staying. They still hadn’t arrange, they then acted and I got confirmation. Major chase up!
Craig, 1-night business trip
Verified Wotif guest review

2/10 Poor

Non English speaking reception staff made check in near impossible, had to go back 3 times just to find someone who could communicate with me. Advertised online as having continental breakfast available but they don’t. Staff started cleaning rooms beside ours at 5am, and the cleaning trolley woke us up. The air con vibrates so loudly on the wall that you can’t sleep with it on. The pool sign says ‘poo rules’. Very disappointed and couldn’t wait to get out of there. Dead bugs on the storage shelves also, and no hand towels. Freezer section of fridge iced over so couldn’t use it to keep ice bricks frozen for a sports carnival we were attending. Also you can hear the people in the next room when they’re using the toilet. Not a positive experience in any way
Deborah, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Sue, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

All good
David, 1-night trip with friends
Verified Wotif guest review

8/10 Very Good

Great stay very comfortable only two issues back door didnt have a proper lock and the air con didnt work well.
tracy, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

A fairly good place to stay. A few minor things though. A LARGE step between the bathroom and Shower floor and a minor gap between the bathroom floor and the main room floor. Very little space in the bathroom to put necessities (and the shelf was tilted towards the floor). The bed is VERY high. Also no longer do room service (although there are multiple food places nearby). The 2 way switch for the bathroom over the bed was very handy.
Verified Wotif guest review

6/10 Good

Good location, drip in bathroom, key not left out as per phone call, took 3 attempts to obtain with communication being a concern, shower not very clean
Verified Wotif guest review

6/10 Good

Verified Wotif guest review

10/10 Exceptional

A nice room with a very comfortable bed. Well done Emerald Highlands Motel. 😀
Tony, 2-night trip
Verified Lastminute guest review