Palm Bay Resort

4.0 star property
Beachfront hotel with spa, near Palm Bay Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palm Bay Resort

View from property
Outdoor pool, pool umbrellas, sun loungers
Exterior
Outdoor pool, pool umbrellas, sun loungers
Platinum House | In-room safe, blackout drapes, iron/ironing board, bed sheets

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Air conditioning
  • Restaurant
Main amenities
  • Weekly housekeeping
  • On the beach
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Fitness center
  • Beach sun loungers
  • Beach towels
  • Coffee shop/cafe
  • Terrace
  • Garden
  • Library
Feel at home
  • Garden
  • Terrace
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • Limited housekeeping
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 9 of 9 rooms

Ocean View House

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Blackout drapes/curtains
2 bedrooms
Ceiling fan
  • 1076 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Ocean View Bure

Highlights

Balcony
Air conditioning
Mini-fridge
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
Free bottled water
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Beachfront Bungalow

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Blackout drapes/curtains
2 bedrooms
Ceiling fan
Hair dryer
  • 753 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Ocean View Bure

Highlights

Balcony
Air conditioning
Mini-fridge
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • 452 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Serenity Bure

Highlights

Balcony
Air conditioning
Mini-fridge
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • 452 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

Platinum House

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchenette
Mini-fridge
Dishwasher
Smart TV
Washer/dryer
  • 1292 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

One Bedroom Beachfront Bungalow

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 667 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

Hibiscus Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Mini-fridge
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Hair dryer
  • 753 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Beachfront Villa

Highlights

Balcony
Air conditioning
Mini-fridge
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 323 sq ft
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Palm Bay Resort, Whitsundays, Whitsundays, QLD, 4741

What's nearby

  • Lovers Cove - 2 min drive - 0.8 km
  • Airlie Beach Lagoon - 16 min drive - 12.2 km

Getting around

  • Hamilton Island, QLD (HTI-Great Barrier Reef) - 6.5 miles/10.4 km
  • Proserpine, QLD (PPP-Whitsunday Coast) - 21.7 miles/34.9 km
  • Proserpine Station - 45 min drive

Restaurants

  • Mamas Boys
  • The Palms Restaurant
  • Chocolate Fish Cake
  • Clubhouse

About this property

Palm Bay Resort

Situated by the ocean, Palm Bay Resort is a great choice for a stay in Whitsundays. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials, or body treatments. Other highlights include 2 bars/lounges, an outdoor pool, and a fitness center. Fellow travelers love the helpful staff.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 25 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 6:00 PM
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must transfer via boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
  • The property charges 1.5 percent for credit card payments
  • The front desk is open daily from 8:00 AM - 6:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Outside alcohol is not permitted, but is available for purchase.
  • Guests must arrange transfers (surcharge) at least 48 hours prior to arrival. Options include sea plan, helicopter, or water taxi from Hamilton Island or Shute Harbor.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (15 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed

Parking

  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Snack bar/deli

What to do

  • On the beach
  • Hiking/biking trails
  • Helicopter/airplane tours
  • Kayaking
  • Paddleboard on site
  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Weekly housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, and body treatments. The spa is open select days.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge
  • Credit card charges are subject to an extra charge of 1.5 percent

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Palm Bay Resort Long Island
Palm Bay Long Island
Palm Bay Resort Hotel Whitsundays
Palm Bay Resort Hotel
Palm Bay Resort Whitsundays
Palm Bay Resort Hotel Whitsundays

Frequently asked questions

Does Palm Bay Resort offer free cancellation for a full refund?
Yes, Palm Bay Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palm Bay Resort?
Yes, there's an outdoor pool.
Are pets allowed at Palm Bay Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Palm Bay Resort?
Sorry, there's no onsite parking at Palm Bay Resort.
What are the check-in and check-out times at Palm Bay Resort?
Check-in start time: 2 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge. Contactless check-in and check-out are available.
What is there to do at Palm Bay Resort and nearby?
Have fun with onsite activities like kayaking and hiking. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Palm Bay Resort also has 2 bars and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Palm Bay Resort?
Yes, there's an onsite restaurant.
Does Palm Bay Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Palm Bay Resort like?
Palm Bay Resort is on Palm Bay Beach, a short 1-minute walk from Molle Islands National Park and 6 minutes' walk from Sandy Bay Beach.

Reviews

9.4

Exceptional

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Good

Amazing spot but the accommodation is tired tired and falling apart. Needs an upgrade.
joanne, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended . Child free hotel. Only for couples. Perfect for honeymoon.
Elina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Hideaway
Your own secluded island with great service great food and great pool. With a one bed room right on the beach this was the perfect getaway. Very laid back but with excellent service from the young team. Lovely pool and restaurant area in balinese style.
A, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxed & yummy food & cocktails
Adam, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The fact it was kid free appealed as we were there for our honeymoon. Food was magnificent and staff friendly and helpful.
Russell, 6-night romance trip
Verified Wotif guest review

2/10 Poor

Disappointing Experience at Palm Bay Resort if I could put half a star I would! I recently stayed at Palm Bay Resort on Long Island, Whitsundays, and unfortunately, my experience was subpar. The staff was consistently rude and disrespectful, which set a negative tone for our entire stay. The food at the resort was extremely overpriced and took an inordinate amount of time to arrive, often exceeding an hour. When it did, we were underwhelmed by the quality. The service was poor, and our room was neglected by housekeeping, with no cleaning or attention to detail during our stay. To make matters worse, we encountered bed bugs in our room, which was unacceptable. We also experienced issues with our airport transfers, which were cancelled despite being prepaid. The resort withheld our money for 7 days, further adding to our frustration. Our room had unexplained splatters on the bedroom wall that resembled blood, which was disturbing and never addressed. The resort's tour information was misleading, leading to further disappointment. Perhaps most concerning was the staff's unapologetic attitude towards our complaints. Overall, our stay at Palm Bay Resort was marred by poor service, uncleanliness, and a lack of accountability. Until these issues are addressed, I would caution others against staying here.
Scott, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Little piece of paradise
Such a beautiful, quiet and intimate spot. If you’re after total relaxation this is the place. We found drinks to be very reasonably priced too. Yes, food is on the expensive side but the logistics of getting supplies there makes sense and the portions are very generous (enough to share a breakfast between two). The staff are fantastic and friendly. It is in a humid bush setting, so there are critters and some mildew around but nothing to worry about in the scheme of things. The whole stay was exactly what we were after.
Josephine, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

No persons under 16 yrs old- liked that Menu choice and food quality was not 5 stars Telephone number on website does not work
Millicent, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The peace and quiet was fantastic,from the greeting with drinks looking out to a beautiful sunset to the swimming in the pool or sea right there. The resturant was fabulos the chef and staff were top notch.the staff were so friendly helpful and happy to help if there was something we needed to ask regading tours etc . Wotif mislead us with advertising ,whenbwe put in hamilton island ,palm bay resort so we thought it was at Hamilton Island so flew into there but had to get 2 seperate boats out to get to resort. Wotif needs to sort it out . Better to go to prosperine airport then catch 1 boat ride direct to Palm Bay Resort.
Susan, 4-night romance trip
Verified Wotif guest review

10/10 Exceptional

SHARNI, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely superb! Great young staff and fantastic food! (Don't tell everybody)
Chris, 7-night romance trip
Verified Wotif guest review

10/10 Exceptional

Awesome
Joshua, 7-night trip
Verified Wotif guest review

8/10 Very Good

It's good property but it's in isolated area and transportation is hard. You have only options to go in or out of the resort 3 times in day, goes to Shute harbour only, 8am-11am-4pm. Alternative option is, Mars Charter private water taxi which is very expensive if you in small group.
Jitendrakumar, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Stunning place, would love to come back! Food and table service were average
Louise, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Darrin, 2-night trip
Verified Wotif guest review

6/10 Good

Very relaxing but if staying for more than two days a large tv in the restaurant would be good for sports fans. Cocktails were short sheeted by a few liquor ingredients.
Leslie, 4-night romance trip
Verified Wotif guest review

10/10 Exceptional

It's a vibe - paradise.
Our stay at Palm Bay was exceptional. It is simply magical. As Canadians, we pinched ourselves to see if it was real. VERY private location. Small capacity makes it feel very VIP and exclusive. It's a very private getaway with our own 2 bedroom bungalow on the beach. Palm Bay is absolutely a vibe. I'm so glad we opted to stay there rather than the overrun hotel style resorts on some of the neighbouring islands we visiated that have none of the private paradise feel of Palm Bay. It's notably adults only which makes it quiet as there are a mix of honeymooners, couples, and older families. Being able to snorkel out our front door was awesome. The food and drinks were excellent. We're foodies and Palm Bay did not disappoint. The pool was lovely with lots of seating and shade available, and a greag place to enjoy a few beverages. Our 2 bedroom bungalow was lovely. Our only minor note for the entire stay was that the bathrooms could use a bit of a refresh, but that is small potatoes given everything else that Palm Bay has going for it. I do feel like we stumbled upon a "best kept secret" with this resort. We stayed for 5 days/4 nights, and I wish we had stayed longer. We booked an excursion from through the concierge and it was great. 10/10 recommend
Megan, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I thought Palm Bay Resort was a beautiful Island. The only dispointment was that the tennis court was closed and not in useable condition but they still advertise it as an attraction. Everything else was perfect.
JoAnn, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ultimate relaxation. If you are looking for off the grid, look no further. The island is BEAUTIFUL!!!!!! There is so much wildlife and natural beauty here. The bush walks were great, it allowed you to see the whole island. Every morning we had breakfast with the cockatoo's and watched the wallaby's walk around and eat. If you are looking for a touristy kind of place this is NOT it. This place is so quiet and relaxing you forget there is a world outside of it. They do offer excursions for those who want to have an adventure. I would highly recommend the rafting tour out to White Haven beach.
Stephanie, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stephanie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed here for my birthday!!! the island was so remote and private and the staff was lovely!!! highly recommend its a little piece of paradise
Jordyn, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Simon, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Easy to access from the mainland and an all inclusive experience.
Mark, 3-night romance trip
Verified Wotif guest review

8/10 Very Good

like the peace and quite and the no under 16 yrs was great no small children running around the staff where excellent only a shame it rained every day but it was there wet season and it didnt stop us from having a great holiday
karen ann, 5-night family trip
Verified Wotif guest review

10/10 Exceptional

Island Paradise
Review- What an amazing experience, we went during the end of February and had a fair spectrum with the weather. We got engaged out there and the staff were super accommodating and friendly despite numerous changes made by us and the weather. I had plans to get engaged on the 28th Feb and had a day trip booked on land. Due to severe weather everything got cancelled and my plans destroyed on land. I had booked to get the late transfer to the island and was meant to have a romantic dinner on the balcony set up for around the time we arrived. Due to the weather I had to change this to the early boat and sent an email to reception letting them know. The staff greeted us at the shore with a drink. Long story short staff member Keeley helped change the day around and organise a second attempt for the next day, booking us a flight to see the Great Barrier Reef and then have dinner set up for when we got back and everything worked out perfectly. **Positives** Staff - They are very friendly greeting us all the time always with a smile. Keeley - She is an absolute asset to the team being able to organise everything and dropping things at a moments notice, definitely worthy of a management position. Amazing views - couldn’t even begin to describe as it would not do them justice Lovely food - Dinning suitable for every occasion. Wildlife - lots of wildlife on the island from the most desirable animals like turtles, butterflies, wallabies, parrots, plenty of fish, stingray’s
Jack, 2-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"The restaurant and facilities were great and reasonably priced."
Reasons to Book
Great Facilities & Onsite Restaurant/Bar
Check-In Time
2:00 PM
Check-Out Time
10:00 AM