Due to a mistake I did not book the right dates and when I was in front of the ATM of the Hotel, it had no reservations for me. I was unable to contact Hotels.com , no phone number, unable to change dates on line contrary to what it was stated on their website. Luckily the person from the hotel was available and despite the late hour. She was very supportive and after some research she was able to change the dates of my stay on her application and provide me a room. Thank you very much Plazza Hotel for your Service. I warmly recommend.