I loved the grounds. The property was clean and the decor was 10/10.
I loved the different pool and cabana options as well.
We stayed in one of the Chairman suites and what an experience it was. The suite was spacious and had ANY and EVERYTHING that one could need. That room gave us access to the diamond club which was nice. The diamond club pool and separate beach was tucked away on the side of the resort and was so nice and even though children were there it was still peaceful.
Our only suggestion for improvement is with the butler service. We noticed lots of other guests with butlers had more of an interactive experience with them. I’d often notice the bullets finding their guests ok the property and sitting down and conversing with them about their wants/needs. Our butler(s) were EXTREMELY nice and friendly but they didn’t go above and beyond as I felt the other butlers did. When asked for something though, they did deliver.
Lastly, the food at Hunter (steakhouse) and Grazie (Italian) was not great. Calypso, the Caribbean restaurant, had THE BEST FOOD hands down. We also really enjoyed the food at ZEN, the teppanyaki restaurant. For midday eats we LOVEDDDD the food truck that’s on the grounds. The specials changed daily but everything on the menu, especially the jerk chicken, was phenominal! Sadly, we didn’t’t get to try the Tex Mex place.
All in all, we had an amazing first experience staying at the Royalton and look forward to coming back!