The platform bed made lots of noise whenever I turned over or got up, so we could not sleep well. Upon rising the first morning I found that the coffee maker did not work and the hotel office was closed until 9am. When it opened I went in and the manager on duty loaned us the office coffeemaker, which we appreciated. The location is excellent, perfect for walking to the Castillo, the Plaza and basilica, etc., so you can park your car and walk everywhere.