For the past week, I have been staying at a nearby hospital with my mother (newly diagnosed with lung cancer). Due to staying by my mothers side, I had not bathed in over a week and desperately wanted a shower.
After tucking my mother into her hospital bed, I came to the Hilton Garden Inn--St. Matthews. I paid $185 for my room to shower, and do a little laundry in the credit card operated machines.
The water in my bathroom (shower and sink) is SCALDING HOT. It is so scalding hot, that my skin got burned.
I called the front desk immediately (12:45 AM). I was offered another room or for maintenance to come. I declined. It's bedtime, all my laundry is spread out in this room and I am exhausted. The front desk was rude and unwilling to comp my next stay.
ESSENTIALLY, I PAID $185 FOR A ROOM & GOT BURNED BY A SCALDING HOT SHOWER!!!! MY SKIN IS BURNED.