The hotel was called to inform them that id be late checking in and they said that wpuld be fine and hung up. I arrive at 11 and the guy had his shoes off in the middle of the entrance and talking on his cell phone. I told him i have a reservation and he ask to see my receipt.i showed it and he took 10 mins to tell me he had no records of my purchase. He and hotels.com borh stated it wasnt their fault and i was already charged for two rooms! The guy was so rude and not helpful and just kept saying not his problem and had an attitude and then offered to.let us stay for 104$ but by this point im out waiting for a refund from.hotels and due to his "service" i decided to take my kids elsewhere.
"shady individuals" is how my guest described it sirtimg outside in the car. The 1st time ive ever paid for a room but still packed up and went elsewhere
There was a small mini fridge on the floor, so i didn't use it. My room didn't have a trash can nor ice bucket. Luckily i had a cooler with ice because i had to keep my medication refrigerated. The shower didn't have a soap dish or Smyrna to hold my soap, shampoo or conditioner, do i had to keep reaching it off the back of toilet. I didn't have any kleenex in the room. The tv couldn't connect to internet, so I didn't have a TV to watch but I needed to just sleep anyway. I really don't know if there was even an ice machine available. I feel it was about a $15-$20 basic room that i paid $56 ish for. I'm not spoiled by any means but the worst room I've ever been in.
The rooms were very clean.A staff was very courteous.There was no breakfast.The swimming pool was broke down.I know that they have only been working on it 3 months to get it back up and running and going But I was very satisfied with the rate for They should have let us know there was a50 dollar deposit on the site th
I made my reservation and paid through expedia but i wasn't made aware that upon arriving at the property to check-in I would have to provide an additional $50 deposit. That was a bummer. Considering the fact that you never know how far a family may have traveled and their financial circumstances, I suggest that the site discloses the additional charge at the time the reservation is being made before it's submitted to the prospective property which will provide any future guest with a much better experience moving forward. Overall, I had a great experience. I would definitely stay again and suggest this property and booking site to anyone.
The hotel had signs everywhere saying they change sheets and towels every 3 days. We stayed for 4 and house keeping never came by once. We were awoken on day 2 by constant banging and rude staff saying we need to check out. It turned out to be a clerical error on their part and no apology or compensation. Overall it was fine, had a shower and a bed. And I guess thatâs all we paid for.
Every thing about the place is creepy. The manager on duty was so rude. The bathrooms had no tissue papers no paper towel and no soaps. The room, thete was no working appliances. In fact it is like a ghost junk yard. The facility should be close down.
Unfortunately, I booked this room (non refundable) before seeing it. There was no coffee in the room and there was none available in the lobby and no breakfast. We looked at the room and we didn't even bring our stuff in. There were 3 "suspicious" men standing outside that asked for cigarettes and food. We felt very uncomfortable and certainly not safe. This looks like a hotel that "rents by the hour" and has illegal activities going on! Awful!!