6/10 Good
Jan 6, 2025
Good for its location and friendly staff
Second time we’ve visited, sadly the hotel seems to have dropped in quality. For starters they messed up our booking, which we luckily noticed before arrival and mostly sorted out. 2 out of 4 rooms were booked for different dates and after sorting out only 3 out of 4 rooms were ready to use. Staff are friendly and helpful. Restaurants are as slow as ever, all orders take minimum 1 hours (minus the one time I set my phone timer and said I’m gonna take them up on the 30 mins they said it would take, it took 35 mins which is okay. We got a fright one night when they decided to smoke out the whole floor at 12:30am to kill mosquitos, we woke up choking on smoke. Some pre warning would have been good, as we thought the hotel was on fire. Overall quality and comfort isn’t great, I’d say it’s like a 2/3 star experience. The roof and pool are the highlights, but even they have lost their appeal somewhat.
Mohammed Abu
Mohammed Abu, 16-night family trip
Verified Hotels.com guest review