10/10 Exceptional
Jun 27, 2025
Great Hotel but Accessing Reception was a Problem
When we were there (June 2025) reception opened at 1600 and was off-site.
You had to phone a number to get a key safe code to obtain your room key. When phoning, you hear a recorded message in German. Sadly, we could not understand the message so had to rely on the restaurant staff (who were on site) to help us connect to reception. German speakers would have no problem but non-Germans may have a problem.
Another issue we had is that the hotel states it has an EV charging point - it does not! However, there is an ultra fast charger about 500m away next to Aldi. So, if you're hoping to charge overnight whilst sleeping, it's not possible.
Once we obtained access all was well. The staff were great, the room was clean and the bathroom was spotless.
There is a very good restaurant within the hotel building and the food is excellent.
In the morning, breakfast offerings include continental and cooked. Again, excellent quality.
All in all, we found this to be a very nice hotel with very helpful staff (once we'd battled the language barrier to actually get in!)
Richard
Richard, 2-night trip
