Koulen Hotel

4.5 star property
Luxury aparthotel with full-service spa, connected to the convention center, near Angkor National Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Koulen Hotel

Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, sun loungers
Front of property
Premier Suite Room, 2 Bedrooms | Private kitchenette | Fridge, microwave, dishwasher, rice cooker
Luxury Suite Room, 1 Bedroom | Egyptian cotton sheets, premium bedding, down comforters
Lobby
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Non-smoking
  • Bar
  • Lounge area
  • Gym
  • Spa
Main amenities
  • 66 smoke-free apartments
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Kitchen
  • Separate dining area

Room options

Available filters for rooms
Showing 4 of 4 rooms

Premier Suite Room, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 1292 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

Luxury Suite Room, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 861 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Four-Bedroom Family Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 2799 sq ft
  • 4 bedrooms
  • 4 bathrooms
  • Sleeps 8
  • 4 King Beds

Premier Family Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
  • 2045 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 3 King Beds

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About the neighborhood

Map
Oknha Oum Chhay Street, Mondul II Village, Svay Dangkum Commune, Siem Reap, Siem Reap, 17252

What's nearby

  • Old Market Area - 8 min walk - 0.7 km
  • Angkor National Museum - 10 min walk - 0.9 km
  • Pub Street - 10 min walk - 0.9 km
  • Angkor Night Market - 13 min walk - 1.1 km
  • Angkor Wat - 7 min drive - 5.6 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Brown Coffee - ‬6 min walk
  • ‪Cafe Indochine - ‬5 min walk
  • ‪Curry Walla Siem Reap - ‬5 min walk
  • ‪J All Day Dining - ‬1 min walk

About this property

Koulen Hotel

Koulen Hotel puts you in a great location, within a 15-minute walk of Pub Street and Angkor Night Market. You can visit the spa to be pampered with Swedish massages, body wraps, or aromatherapy, and Sala Dining, one of 2 restaurants, serves local and international cuisine and is open for breakfast. An outdoor pool and a poolside bar are other highlights, and apartments offer up nice touches like bathrobes, slippers, and Select Comfort beds with Egyptian cotton sheets. Fellow travelers love the room service and helpful staff.

Languages

Chinese (Mandarin), English, French, Khmer, Thai

At a glance

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
  • Contactless check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; your host will greet you
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sun loungers
  • Steam room
  • Full-service spa
  • Spa open daily
  • Massages
  • Swedish massages
  • Aromatherapy
  • Facials
  • Body treatments
  • Body scrubs
  • Body wraps

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Free crib/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Restaurants on site

  • Sala Dining
  • Sala Cafe

Kitchen

  • Refrigerator
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Rice cooker

Dining

  • Continental breakfast available for a fee daily 6:00 AM–10:00 AM: USD 15 for adults and USD 6 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Manager's reception (free)
  • Minibar
  • Snack bar/deli
  • Couples dining
  • Room service available
  • Private picnics

Bedrooms

  • Premium bedding
  • Down comforter
  • Pillow menu
  • Egyptian cotton sheets
  • Select Comfort bed
  • Bed sheets provided
  • Rollaway/extra beds: USD 35 per night

Bathrooms

  • Shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided
  • Bathrobes

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • LCD TV with satellite service
  • Pool or billiards table

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near coin laundry

Work spaces

  • Meeting rooms
  • Business center
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height bed
  • Roll-in shower
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Free bottled water
  • ATM/banking services
  • 24-hour front desk

Location highlights

  • Connected to the convention center
  • Connected to a shopping center
  • Near the airport
  • In the shopping district
  • In the city center
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • Health club
  • Bicycle tour information
  • Bicycle rentals on site
  • Archery on site
  • Fishing nearby
  • Mountain climbing nearby
  • Boat tours nearby
  • Ziplining nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 66 rooms
  • 3 floors
  • 2 buildings
  • At least 80% of food locally-sourced
  • At least 80% organic food

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Sala Dining - This buffet restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Sala Cafe - Overlooking the garden, this restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 15 for adults and USD 6 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 35 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 7:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
This property is professionally cleaned.

Also known as

Koulen Hotel Siem Reap
Koulen Siem Reap
Koulen
Koulen Hotel Siem Reap
Koulen Hotel Aparthotel
Koulen Hotel Aparthotel Siem Reap

Frequently asked questions

Does Koulen Hotel offer free cancellation for a full refund?
Yes, Koulen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Koulen Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7 AM to 7:00 PM.
Are pets allowed at Koulen Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Koulen Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Koulen Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Koulen Hotel and nearby?
Have fun during the warmer months with activities such as archery. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Koulen Hotel also has a steam room and a picnic area, as well as a garden.
Are there restaurants at or near Koulen Hotel?
Yes, there are 2 onsite restaurants, featuring local and international cuisine and garden views.
Does Koulen Hotel have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a rice cooker, cookware, and a refrigerator.
Does Koulen Hotel have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Koulen Hotel like?
Koulen Hotel is in Downtown Siem Reap, a short 10-minute walk from Pub Street and 13 minutes' walk from Angkor Night Market.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very Good

Nice hotel centrally situated
Janardhanan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good choice
Lovely hotel. Very large, stylish rooms, with good air conditioning. Friendly and helpful staff. Delicious breakfast.
Janine, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel and staff! I’m looking forward to a future visit!
Nathan, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Shane, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful rooms and pool. Good location to walk around Siem Reap. Staff were friendly and helpful.
Emily, 4-night family trip
Verified Expedia guest review

6/10 Good

Hiroya, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent property! Must stay.
Lance, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone was awesome
Daniel, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Highly recommend this hotel. Our two-bedroom suite was huge, clean, and comfortable. Easy walking distance to shops and restaurants. Most importantly, the hotel staff were welcoming and very helpful. Lin at the front desk helped us several times, including finding a last-minute guide and driver for the temples when our original plans fell through. We also had a fantastic afternoon with wonderful Chef Chum Chien, his assistant Koy, and their younger assistant at the hotel’s cooking class. We learned how to make delicious dishes including fish amok. The cooking class was one of the highlights of our entire visits to Cambodia. We loved Hotel Koulen and would very gladly return.
Paula, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel
Rachel Shileen, 13-night romance trip
Verified Expedia guest review

8/10 Very Good

Nice service apartment feel with hotel facilities. Best of both worlds
Terence, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very attentive staff
Extremely helpful and accommodating staff. Went out of their way to please us.
Eduardo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Smooth check in.Very helpful and approachable staff. Quiet Room.Excellent breakfast selection.
6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel stuff was very friendly and kindly especially for children. Kids had a fun time at pool. Breakfast and restaurant were also good, bud it took time to be served.
Tatsuro, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Hotel.
The 2BR suite we got is amazing, its very clean, spacious, full amenities and comfortable. The staff are amazing, with good english. Tuk tuk are always available in front of the hotel, although its a walking distance to the Pub Street. The only thing I would improve are email comunication before arriving, more english TV channel, and better breakfast quality.
azhanizam, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

AKINORI, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful building including pool and surrounding areas. We stayed in a two bedroom suite and it was perfect for a family.
Catherine, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

M, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

This place was amazing! Great location, rooms were a good size and staff were extremely helpful and friendly. The pool area is amazing to spend the afternoon after a hot day of sightseeing. Breakfast selection in the morning was great too. We enjoyed our time here immensely and would definitely stay here again.
Alison, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Terence, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Good stay in Siem Reap
Lovely hotel - the aesthetics were very nice. Wish the pool area was a bit bigger, but it was suitable and the hotel bar was very convenient. Breakfast was quite good and I was even able to secure a to-go breakfast basket for my sunrise tour day when I was leaving at 4:30am. It was full and quite good - breads with jam and butter, boiled eggs, bacon and fruit. Fruit was waiting for me in my room as well. I enjoyed the balcony view to the pool area. My room was upgraded to a 2-bedroom suite (though I still just had access to the one bedroom), which was theoretically nice but meant I had a huge cavernous space for just one person, much of the space seemed a bit wasted in its design. Staff are friendly but communication was a bit of a challenge overall: 1) From basic things like ordering chicken and getting beef, and ordering and iced latte and getting a hot one, to bigger things 2) despite the description on hotels.com and on their own website that suggests they have a spa, it is in fact an agreement with an outside company. You can either go there or have the masseuse come to your room - mine arrived 30 minutes late without communicating. I had inquired about spa services before my arrival via email when setting up my airport transfer and received a services list with prices so I knew what I wanted when I arrived. I was presented with an entirely different menu once I arrived on the premises. Please note that their currency exchange is extremely limited.
Andrea, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were kind and attentive. The food was excellent!
Joanne, 3-night romance trip
Verified Expedia guest review