There was no recepsionist at the hotel at night I never got my room. They even left a sign that said we will be back at 8:30AM and all the hotels nearby were sold out. After a few hours I was able to get a room somewhere else in a location very far feom there.
Pesimo sevicio. No incluyĂł desayuno de ningĂșn tipo. No nos querian hacer validas las reservaciones por aplicaciones. No hay nadie en recepcion de 10:30pm a 9:30am
Hi,
When I went to check in, the receptionist commented that they were not taking reservations made online and that they no longer had any rooms available. I explained that I had already been charged, and she told me that she couldn't do anything because I had made the reservation with an external company.
So I need to refound the money since my reservation was canceled by the hotel once Arrive in.
Regards
ESTUBO BIEN SOLO QUE EL AIRE NUNCA FINCIONO, LA PERSONA DE RECEPCION NOS DIJO QUE TODOS LOS CUARTOS ESTABAN CON EL MISMO PROBLEMA, QUE TRISTE QUE SI SABEN EL PROBLEMA NO LO ARREGLEN
Booked this at last minute since I decided to go to EP a day earlier and already had a booking at another property
for the balance of the week. The property is being updated by ownership (former Howard Johnson)
There was hair or pubic hair on bed sheets. No hot water, no water in toilet to flush u had to turn the water thing on at bottom of toilet to flush and mini fridge doesnât work. Asked for my mom back went to different places for cheaper. Red Roof go there. Staff was awful to. Not safe in D area the Main door to buzz in was wide open for the public.