2/10 – Mangelhaft
13. Mai 2025
Not staying here ever again.
There were no rooms clean and ready for us, or anyone else to check in to. Evidently, they had a shortage of housekeepers. The lobby was full of people waiting for their rooms and the ladies at the front desk, just kept telling us that the rooms would be ready shortly. There seemed to be no manager, or anyone in charge that could call another hotel property and either book us a room there, or offer double pay for their housekeepers to help get rooms ready. We even offered to clean our own room. We had to get up at 4 am for a race, and by 10pm still didn't have a room! They seemed to keep stringing us along, for some reason. We finally found another room in another hotel. So, HILTON HAMPTON INN cost us another $150. Also, it is next to impossible to find or get anyone from HOTELS.COM on the phone. I will not be using them or HILTON anymore. It was such an easy fix and it just seemed like the three Stooges were running the hotel that night.
Steve
Steve, Urlaub mit Freunden (1 Nacht)
Von Hotels.com geprüfte Gästebewertung