Tres bonne nuit avec ma partenaire, la chambre est agreable et le personnel sympathique.
Neanmoins, les travaux de la gare en face vous reveilleront tot le matin.
The hotel was clean and comfortable. On a stiflingly hot night, air conditioning would have been lovely. But I managed to open a couple of windows. It was great to be able to make tea and I especially valued having a Bible in the drawer - lovely friendly touch and I opened it at random and found it calming to sit there reading a Psalm!
This hotelâs only redeeming feature is its proximity to Birmingham New Street Station. Itâs not been invested in for years. Smells like a care home, is noisy and lumpy pillows. If you can sleep anywhere and donât care for comfort itâs for you. But if you have any more time to walk I would advise avoiding this place. Feels like a hostel.
The upstairs guest were VERY noisy, it sounded as if they were jumping and falling on the ground at times. The walls and ceilings were paper thin and you could here other guests sneeze and phone alarms going off.
It was also very hot in the rooms with no fan or air con, so sleeping here was extremely difficult.
Checked in and asked if possible to have a double bed instead he said he only had 5 rooms left and couldn't move me this was at 10pm. I went up to the room and it was hot I could barely open the windows and the TV didn't work there were stains all over the floor. And a disgusting stench that smelled like cockroaches coming from the drains so I called downstairs and he came up I told him I wasn't about to walk on that floor with my bare feet and the smell was awful he said that the rooms are cleaned everyday fixed the TV and left. I suffered all night holding my breath every time I went to pee in the night. I complained to the lady on reception the next day and she gave me an email address. I had to go to the wetherspoons across the street to brush my teeth and have a sponge bath. Disgusting furniture in disrepair, walls gashes all over, hair on the sheet. If I wasn't so exhausted would have put up an argument but he was only one there.
Hotel was very 'tired' - also, a small stain on the bedsheet, only one soft pillow and the bathroom basin was badly chipped. The whole establishment looked to be in need of a full refurbishment.
Mattress in need of replacement. Uneven and uncomfortable.
Elevator out of service for departure, had to drag suitcases down 3 flights.
Not easily accessible from train station with wheeled luggage.