There was a slight problem on arrival and our reservation had been overlooked. However Pauline on reception was magnificent in finding an immediate solution and placed us in the nearby âRose Hotelâ that surpassed our expectation.
5* customer service from what had been our hotel of choice in the very centre of Tralee
The room was spacious and clean, and the staff were friendly and incredibly helpful. I loved my stay here and will choose this hotel again if I ever return to Tralee!
Bra rum och bra bar och restaurang. En av de bÀttre frukostar jag nÄgonsin upplevt. Fantastisk service frÄn personalen som hjÀlpte oss mycket med kvarglömt bagage som vi skall frakta hem.
Was great. Restaurant was very good. Staff very friendly. Nice athmosphere. Clean room. . Right in centre of town. Closest hotel to Tralee Railway and Bus station. Prob be noisy outside when Turners nite club running, Would be great if they struck a deal with Kerry co.co regarding residence parking allowance up to 10am as you have to put ticket on your car at 0820 at assigned St Johns car park. Otherwise cannot fault the place.
Hotel was okay but a little run down. Bed was uncomfortable. Carpets were stained. Pipes were noisy. You could hear the people in the next room urinating in their bathroom. Service at the hotel bar and restaurant were terrible.