Hotel has re-branded. It's not the Hotel Chrome, it's Park Prime. Checked-in, shown to room - rather bland, could do with re-paint. Main problem was located next to busy roads with ill-fitting window with little seal around the perimeter which allowed the outside noise in. Went to reception to advise about the window and asked to be moved. Response was the hotel was fully booked, no offer to send maintenance to look at the window. Off I went to the restaurant, halfway through meal I had something sharp in my mouth, pulled it out and discovered a piece of blue plastic! Advised waiter, he took it away and came back and said "we have no understanding how something like that could happen", as though I was lying. That was it, no offer of free/reduced meal, drink on the house etc. Bizarre response. I went back to my noisy room and just about nodded off until.. yes the hotel is located next to a mosque and at 3.15am there was a 20 minute call to prayer! In the morning after not sleeping I spoke with the Manager about the noisy room, food with plastic in and mosque. He showed me some alternative rooms but when I asked if they were immune from the 3.15am wake up call from the mosque he advised no! I had no option but to change hotel, I had booked and paid for 3 nights and used 1! I checked out and despite my poor experience of lack of sleep, badly maintained room, plastic in food there was again no reduction in my bill. Such a poor response to customer complaint. AVOID HOTEL PLEASE