The hotel was very full yet only 1 elevator worked...to service 7 floors of customers! It was a combo property with rooms on one side of the floor being Tru and the other side being Homewood Suites...odd...
We have stayed in a number of Hotels on this trip. This was the best by far. Great staff. Great breakfast. Great service. Great location...we were visiting USC. Will stay again.
Excellent place to stay! The staff was friendly and helpful and the room was comfortable and clean. There were numerous restaurants and activities within walking distance as well as the lobby being a great entertainment hub with games, lounge areas, and a bar/restaurant. They also had a full free breakfast that was delicious and the breakfast staff was amazing! We will definitely stay here again when we come to Columbia.
Hotel has paid parking available through an app but parking spaces are too small. I am sure this has to do with being in the city. We arrived late in the evening and there was only one very tight spot available. Room had an adjustable thermostat but it didnât do much to change the temperature. You can adjust the temperature on the thermostat but they must have it where it only gets to certain temperatures. There were several options for breakfast. All staff members we interacted with were very friendly.
The breakfast was amazing. The service was top tier. The desk service was exceptional and friendly. The only think if i had to complain qould be the water in shower was inconsistent. It was hot in the morning and not in the evenings.
Beds very uncomfortable and pillows were also. Loud noises, probably due to location of ice machine, but also strange creaking and boom type sounds. Staff all very nice.
The hotel was very clean and well appointed. The staff was friendly and the breakfast was tasty. The hotel combined two brands in one building, Tru and Homewood Suites.
It was alright for what was needed. Breakfast had options - but was cold⊠I think sterno was out. Phone in room didnât work. AC wasnât cooling past 70. TV channel guide channels were not correct, were two off. Staff were attentive.