8/10 Very Good
Aug 7, 2024
A stay with mixed feelings
Room was well cleaned. Cleaning staff were friendly when we passed them as we were departing. Room was quiet and enjoyable, bathroom tired and basic but functional and clean. Swimming pool was larger than expected and a peaceful haven. Negatives were lack of receptionist at departure, being presented with our “bill” and not being permitted to leave without paying… we had already paid. We booked the hotel on account of its recommended restaurant which we were told on arrival wouldn’t cater or amend their existing menu to cater to vegetarians nor vegans. Ridiculous in this day and age, you cannot claim “eco” credentials if you are forcing meat and dairy and offering no alternative. Equally, you cannot claim to be environmentally conscious while offering nescafé sachets for coffee! Nescafé instant coffee has no place in a mid range room. Do better - people expect local ingredients, demonstration of eco awareness and better service. The welcome at the hotel was great, the person went out of their way to accommodate my reduced mobility and changed our room last minute which was unexpected, but we were very grateful for. Fortunately the hotel opposite was really accommodating in adapting their menu and offering dishes that were meat free for the duration of our stay. They really went above and beyond for us and we would recommend others to eat there.
Emma
Emma, 2-night trip
Verified Hotels.com guest review
