I liked my room which was very pretty and cozy. However, I booked the room because it said it had a refrigerator which it did not. The young lady at the desk, Arianna was very kind and offered to buy ice for me, but I said I would do this myself. The problem is that in the area no supermarket or mini market sold ice. So I had warm drinks. And oddly enough, although there was a router, and a jumper for the wifi, I found it very weak. I could not even watch YouTube. This could be fine if you travel with someone. But I traveled alone for work, so it really was a poor service. Sadly this hotel has no elevator which one can use(private only for residents who pay) so the top floor can be difficult after a long day of walking around. Plus it is summer, after all. I go to Monti every month for work, and don't plan on booking here again. Pity because it is very pretty....