Lovely little hotel very close to Leidesplein (for airport buses) & next to the beautiful Vondelpark. Over a 2 1/2 day stay we only saw one member of staff more than once but they were all helpful & nice. We arrived early & our room wasn't yet ready, but we sat in the delightful little garden at the back for a while; & again on the last day, when we returned hot & tired before leaving for the airport (glasses of water & phone charging kindly provided). Our medium-sized top floor back room was small for 2 people. Very clean & comfortable, but extremely hot with windows facing SE & SW - lovely in the winter I'm sure, but a bit much in a July heatwave. We did get a fan though (had to ask for it, someone else must have borrowed it previously). The teeny tiny lift is indeed the slowest in the world but preferable IMO to the precipitous narrow winding staircase (I banged my knee twice on the banister!). Breakfast good & plentiful - cold meats, cheeses, hard-boiled eggs, 3 kinds of bread, cereal, yogurt, fruit, juices, tea & coffee.