Stay Away!
I don’t write reviews so here it goes. If you are open in the winter months and illustrate you have a gym, outdoor fireplace, hot tub, pool, restaurant etc. and customers pay full price they should get full service.
None of these items were open or usable. The gym was 40 degrees, equipment did not work, tv’s did not work. Restaurant, pool,hot tub not open, Outdoor fireplace not even close.
The service was so bad when I called because we smelled gas from the indoor fireplace no one came or called back to check.
We were out all day and would be back until late so I requested additional bathroom items soap, shampoo, tp etc to be dropped at the door. Not only was it never done they said I could come get them at the office.
The people “working” in the office just sit around and do nothing and literally are anti-customer service.
Do everyone a favor and close in the winter if you are only going to be run like a self serve campground with no amenities. Really lame, obvious won’t be back but I would the owner to give me a call however I know they won’t.