The front desk person was very nice and understanding! The room for the price was ok! My concern was as soon as I walked in. Heavy scent of pine in the halls and in my room, I mean lingering I didn’t like. I had room number 4 the bed to sit on the edges very, very hard forget laying in bed very uncomfortable for me. The noise, from the people walking over head, I can hear every time the front door was open and close, the train,cars motorcycles riding by.that was the first night. The second night was a bday party on the street the speaking playing music was outside my window. and I had to wait until it was over to rest. I ended up checking out at 3:30am I got tired of tossing and turning. I did report my concerns and the young lady understood and did what she could. She said,she spoke to the people throwing the party. I doubt it I would stay there again. It WAS convenient for what I had going on..