Great hotel, exceeding our expectations after reading some of the negative reviews. Weâre cyclists from Australia and found the staff welcoming and friendly. The room was spacious, had extra blankets and plenty of water bottles. A few restaurants nearby as the hotel restaurant is no longer open. We enjoyed our stay !
The only good thing about our stay was that the hotel staff did a good job at cleaning our rooms. The elevator broke and it was down for two days - they stuck us on the 4FL and my elderly parents and I had to walk the stairs. The Room service that they advertised to order foos was non-existent. They did not answer the phones. The wifi went out for about 3 days of our total stay which I needed to utilize for work (The reason I chose that hotel) I will definitely not be staying there again on my return visit to Ixtapaluca.
Cobran extra por pagar con tarjeta de credito y es caro por el tipo de hotel sucio, la televisiĂłn 3 canales sirven las recepciĂłnistas mal encargadas en general pesimo