4/10 Correct
15 novembre 2024
Disappointing free breakfast
Hotel was OK. Not the exceptional 9.2 star rating that it was given but acceptable for cleanliness standpoint. One of the reasons I booked this hotel was because they offered free breakfast and since my wife and I were leaving early in the morning that meant that we wouldn’t have to make an extra stop along the way to get something to eat. However, they weren’t offering the breakfast that they originally said would be available on their website. Instead, it was a continental breakfast that consisted of bagels, some cereal and some muffins. When I asked the hotel check-in staff if they were going to offer a discount, she said she would have to check with her boss in the morning and she had just started there . Since I booked the hotel using my points, I knew a refund was impossible and quite frankly didn’t think I would get one anyway, but when people book a hotel that offers free breakfast, that’s what you expect and if I hadn’t asked what time it service in the morning she would’ve never even mentioned that it was only gonna be the continental cold breakfast .
Harry
Harry, séjour en famille de 1 nuit
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