Staying in Fragoch was a dissatisfying. Property vicinity was not pleasing. We stayed at an executive room and yet there were people looking in our window even though we have closed the curtains. There were also a lot of mosquitoes in our room and toilet is not cleaned properly. Plus, the toilet deodorizer was placed in the lavatory and looks like a soap at first glance! People may be fooled by this.
Reception was poorly manned. We have requested our cable tv to be fixed on our checked in (mind you, we weren’t able to watch television since the cable isn’t working). We requested for it to be fixed and yet after the entire following day, no action was made.
Service in the kitchen was impolite. We requested for a breakfast yet they didn’t serve us because they have a catering job in the afternoon. They even pushed us away to eat breakfast at town proper without any consolation that we waited and have to travel out on our first morning. Whenever we ask for assistance from the kitchen crew, they will answer but then shuts the door at you. I do not recommend staying in this place if you’re in Biliran. Try other places instead. This was a poor decision from us so hopefully other tourists will have a better experience.