After my stay here I learned the surrounding area (Tenderloin) is not a safe neighborhood, many unhoused people, loud music, and sirens through the night. Guest in another room yelled literally the whole night, the police arrived in the morning after a fight broke out. No staff was present the whole night or in the morning at when I left. I had an important meeting and had to cancel due to lack of sleep. I was suppose to stay for the weekend, canceled and found a new hotel. After following up with hotel staff I was told “I have no control over what guests do, it’s Friday people party and drink”. We had a no smoking room but there were cigarettes outside on the window sill. The picture of our room with private bathroom makes the room look nice but don’t be fooled! If you’re from Los Angeles this is the equivalent to staying in Skid row. I asked the hotel for a refund and they denied my request, I am waiting on Expedia to respond. Don’t make the mistake I made, specially if traveling with your children!