2/10 – Mangelhaft
1. Februar 2025
Mike Business Trip
The room was large and so was the bathroom. It was not very warm at 9pm on an evening when i was sat at the desk doing paperwork. Then on one night there was no heating at all and unsble to take a shower. It was really cold and i was unable to dleep very much at all. I complained and was told "dont worry we have it logged with our maintenace team!" No mention of a refund partial or otherwise. I really should have taken yhis further, but, was busy and really should not need to. This is yhe hotels respondibility to offer recompense.
To be fair the problem was fixed the next day. But this is a very old building and the room was still cold on an evening.
Pleasant staff, beautiful area around the Hotel and its on the banks of the River Tees. Great views from the restaurant ar breakfast time if you can stand the cold!
But, i would certainly visut again, but only in summer.
Michael
Michael, Geschäftsreise (3 Nächte)
Von Hotels.com geprüfte Gästebewertung
