Does JW Marriott Dongdaemun Square Seoul offer free cancellation for a full refund?

Yes, JW Marriott Dongdaemun Square Seoul does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Dongdaemun Square Seoul?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.

Is parking offered on site at JW Marriott Dongdaemun Square Seoul?

Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at JW Marriott Dongdaemun Square Seoul?

Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at JW Marriott Dongdaemun Square Seoul?

No, this hotel doesn't have a casino, but Seven Luck Casino Millennium Seoul Hilton Branch (5-min drive) and Seven Luck Casino Seoul Gangnam Branch (9-min drive) are both nearby.

What is there to do at JW Marriott Dongdaemun Square Seoul and nearby?

JW Marriott Dongdaemun Square Seoul has a spa and an indoor pool, as well as a fitness center and a garden.

Are there restaurants at or near JW Marriott Dongdaemun Square Seoul?

Yes, there are 2 onsite restaurants, featuring local and international cuisine and garden views.

What's the area around JW Marriott Dongdaemun Square Seoul like?

JW Marriott Dongdaemun Square Seoul is in Jongno-gu, a short 1-minute walk from Dongdaemun Station and 4 minutes' walk from Dongdaemun Market Mall.

JW Marriott Dongdaemun Square Seoul, Seoul: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Mar 1, 2025

Great location and friendly staff.

Naman, 4-night trip

10/10 Exceptional

Oct 25, 2024

Overall service was excellent

Daniel, 5-night trip

10/10 Exceptional

Jul 11, 2024

staff was very professionalism and nice service ..

albert, 5-night trip

10/10 Exceptional

May 30, 2023

Fabulous Service from the staff..Very Clean room. Great location for Shopping.

Alana, 5-night trip

10/10 Exceptional

Apr 3, 2024

PERFECT

Roberto, 3-night trip

10/10 Exceptional

May 14, 2024

Max is the best.

As usual this hotel is the epitome of service. I especially want to give special credit to max at the front desk. I’m not sure if he’s new, but he was most helpful upon check in all through check out.

Justin, 3-night trip

8/10 Very good

May 8, 2023

Gym and Sauna is pretty good but Sauna is little expensive compare to other options outside. Breakfast is good if you can get a discount price with room. Staffs are very nice.

YongKwon, 4-night trip

4/10 Fair

Nov 10, 2024

Hotel and the room itself was dated. Much more of a boutique feel than anticipated. Also, too much noise could be heard from outside, despite being in a designated quiet room. The bed was comfortable as expected, but feel that most of its 5 star hotel competitors in Seoul provide much better value and higher quality in every facet

1-night trip

10/10 Exceptional

May 10, 2023

Absolutely Fabulous!

I cannot express how amazing this hotel was. The room was spacious and comfortable. The food at the hotel was fabulous. We will go back for the service. The staff at the JW Marriott was exceptional. They took care of every little thing for us. I would highly recommend staying here. You will not be disappointed.

Christine, 4-night trip

4/10 Fair

Dec 28, 2024

The property need upkeeping. Although service was prompt, however, lack of staff at the front desk and also inexperience staff at the restaurant is the weakness. I’ve booked for the most prestige room, however it was not up to expectation. With Moldy smell and towels worn out among few issues during our stay.

LAP SHUN, 5-night trip

10/10 Exceptional

Apr 6, 2023

Staffs were friendly and very helpful. Everyone was ready to help with your need in every way. The air outside was not the best but they had air purifier when requested.

Se Yoon, 2-night trip

2/10 Poor

Nov 25, 2022

Bathroom

Hotel has mold in bathroom

changsoo, 4-night trip

10/10 Exceptional

Nov 2, 2024

Flawless from start to finish.

My wife and I stayed here as part of our South Korea trip. Although our 2.5 year old wasn’t with us she would have had a wonderful time if she was. Staff were friendly and smiling; from the first doorman that greeted us, to the reception staff, restaurant staff and gym staff. We felt the staff were especially professional and wouldn’t let us lift a finger. The property is clean, modern and impressive. It is connected to the Dongdaemun metro station which makes getting about very easy. The gym is truly outstanding, as is the swimming pool (with a small toddlers pool full of about 100 rubber ducks). We had an executive room with a wonderful gate view which was large and modern. It had lounge access and we felt the food offerings were of a great quality. When I was booking I couldn’t decide between this and the Westin Josun so I booked both. I’m now at the Westin and wish I could go back to the JW Dongdaemun as the Westin is not in the same league.

3-night trip

10/10 Exceptional

Jun 21, 2024

When a team works well, this is what you get 10/10. And at this scale, a hotel. The executive suite is the home away from home. There are many staff members to be compliments. Allen and Jessica from the front office are polite and give clear information. The concierge and bell desk team is exceptional, a shout out to David. I stayed for a week and watched the breakfast room team work effortlessly and dedication to details. Attentive Justin, the ever sweet, smiley Daisy and Danny - from the noodle station. One can see they are beyond happy and pride in doing what they do. Last but not least, the housekeeping team. When I departed for the airport, how the team worked hand in hand handling the luggage, the doors, and watching out for the traffic was perfection. Thank you, and Marriot Dongdaemun will be my 1st choice when I visit Korea the next time 🙂

Dennis, 6-night trip

10/10 Exceptional

Jun 25, 2023

Very happy stay in Seoul

I have been lucky to be able to have stayed in many 5 starts places, for example The Peninsula Tokyo, and I have to say that the service at the JW Marriott Dongdaemun Seoul has one of the best service I have ever received, the crew went far and beyond to make me feel happy and welcome, from Kate at the front desk, to Miss Moon and Ian at the bar and the crew at Tavolo 24, smiles and great great service. The Spa experience was very nice also. The room decoration is a little bit outdated, but still a very pleasant bedroom, with all amenities even a hair flat iron. Most of the rooms have a view of Heunginjimun Gate as well as the restaurant and rooftop bar. You have cheonggyecheon stream right there, if you like walking like me, you can walk from to In-sadong , Myeongdong, gyeongbokgung palace, following the stream, beautiful walk in the middle of Seoul. If you don’t like walking, the metro line 4, is also right there in the corner and takes you also to Eujiro, Myeongdong, straight to Ichon (Korea National Museum) and basically everywhere you want to go. Shopping is good too, Doota and Hyundai malls are 5 min walk and also DDP Design Plaza is right there 5 min walk, the hotel is great value for money. I definitely recommend this hotel.

Cristina, 7-night trip

8/10 Very good

Mar 19, 2024

Nice but probably not again

Nice big rooms for a relatively convenient location. Good price offered on Hotels.com. On the first night we found a footprint on the bedsheet which the hotel swiftly replaced. Overall hotel is clean and well kept but does show signs of use and aging. We had a room overlooking the creek and there were constantly smokers outside so we had to keep the curtains closed at all times (we were in the middle floors.) our friend had lower level floor room facing the DDM and they could hear the bustling traffic at all hours. Hotel should consider better sound proofing. Location: There is direct MTR access until 7pm, but no clear signage for this and staff not very proactive in offering help, maybe hindered by limited English. Great if you are keen on late night shopping to DDM, as it is only a 5 min walk to the malls but not great if you wish to shop elsewhere and want to drop your bags at the hotel in the middle of the day. Major limitation of the hotel is the lack of convenience store next door, the closest one is a 5 min walk and in opposite direction to the metro so it is not v convenient for late night snacks/ breakfast on the go (and hotel does not permit food delivery). No restaurants immediately visible as well so the best option is to eat breakfast at the hotel. Also F&B options at the hotel are not expansive.

3-night trip

10/10 Exceptional

Oct 23, 2025

種類が豊富で、繊細なお味が好みです

naomi, 1-night trip

10/10 Exceptional

Oct 23, 2025

朝食　種類が豊富でお味が良いといつも楽しませていただいてます

Naomi, 1-night trip

8/10 Very good

Oct 18, 2025

Funcionários precisam melhorar o inglês e a localização não é a melhor. Mas o hotel é lindo

Guilherme, 3-night trip

10/10 Exceptional

Oct 9, 2025

두타가 가깝다

Insung, 3-night trip

10/10 Exceptional

Aug 2, 2025

직원들이 웃음과 친절함으로 맞아주며, 체크인시 요청사항과 추천 사항을 자세히 이야기해주고 설명해줍니다. 룸은 깨끗하고 깔끔하고 심플해서 좋았습니다. 특히, 침구와 침대가 너무 폭신하고 편안해서 좋았습니다. 욕실 시설도 잘 되어 있고 수건도 많이 구비되어 있어서 사용하기 편리 했습니다. 마지막으로 방에서 동대문이 보이는 뷰가 너무 좋았고 밤에는 야경을 볼 수 있어서 좋습니다. 다음에도 또 와보고 싶은 곳 입니다.

Dae Hwan, 1-night trip

10/10 Exceptional

Aug 1, 2025

ホテル職員の対応が素晴らしい

Hatsumi, 2-night trip

10/10 Exceptional

Aug 1, 2025

素晴らしい

HIROYUKI, 3-night trip

10/10 Exceptional

Jun 16, 2025

エグゼクティブルーム　ビューのお部屋を予約させてもらいましたお部屋から駱山公園の城壁と東大門が綺麗に見え、朝食ビュッフェやカクテルタイムも充実していてとても良い滞在になりました

CHIKA, 3-night trip

10/10 Exceptional

Jun 15, 2025

Direct link to Dongdaemun Station, walk to station in about 1 minute.

M Y, 3-night trip

JW Marriott Dongdaemun Square Seoul

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