6/10 Good
Nov 25, 2024
Hotel was clean but lack of maintenance
Hotel was centrally located near the mall with easy access. Our room on the 4th floor was adequate in size and was clean. However, there was a maintenance issue that should have been repaired before our room (404) was allowed to be occupied. The shower shelf had very obviously fallen and had badly cracked the tiles on the floor of the shower. This was both a foot cut hazard, but also is allowing the water to penetrate the broken tile and is likely dripping onto the ceiling of the room below. Water pressure in the shower was terrible. Also the bottom sheet on the bed did not fit properly and appeared to be for the wrong size bed. Carpet in the hallways was quite dirty and is in dire need of a proper cleaning. We didn't spend much time in the room as we had a busy several days.
Verified traveler
4-night family trip
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