First of all when checking in I was ignored by the person working there for several minutes before being acknowledged and checked in. Then she gave me the wrong information about what time breakfast finished at, she said 11 but it actually finished at 10. We arrived just after 10 and luckily the lady that was beginning to clear everything away allowed us to grab some food. If we'd been any later we would have missed it altogether. It was the second lady that made it a 3 star review for service rather than a 2.
The first impression of the room is great, very nicely decorated, pretty big with a kitchen area too.
After that things are not so good.
First of all there was a half empty glass of water on the kitchen counter, one of the ones from the bathroom it turned out.
The shelves in the fridge were dirty, the glasses in the cupboard were dirty, the cutlery wasn't clean. There was nothing provided to wash anything ourselves.
The bed linen was stained (hopefully it was just stained and not dirty!)
The bathroom door had two different colours of hair on it and white splatters, the shower was covered in water marks, there was makeup on the electric plug cover in the bathroom also.
It's located next to a surprisingly busy road and was extremely loud with both traffic and people until quite late at night.
Overall it was a very disappointing stay