4/10 Correct
19 février 2025
Could have been better
We checked in that was fine, we were told where the room was at, and that began our first complaint, as it had snowed and we had to travel up two flights of stairs covered in snow with our luggage it was very slippery. The room was fine entering cold so we turned up the heat and it never warmed all night so we called and they sent someone who we thought fixed the heating issue, we stayed cold that whole day and night, it wasn’t fixed. The couch is old and musty very uncomfortable to set on traffic is so noisy it’s hard to rest I get it we are by a highway some new upgrades would help that greatly, some variety in cookware would be nice we had a burnt coffee pot only big pans to cook with. We thought it would be more like home away from home someone from front desk said they’d speak with management not sure if I’m going to be contacted about any of this but paying a $100.00 deposit for a two day stay in a cold room should have some sort of justification
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