I was told to contact 3 days prior, but they do not answer whenever I called. Even left the voice mail, no reply. Upon arrival (4pm), no one was at lobby which was locked. Waited for 10 minutes outside the building, then finally I was able to speak someone. At first the guy told me that I had no reservation, then, told me again that my reservation was from tomorrow.
I said the guy that I was charged already for 6 nights. He found a room, but told me that I would need to change the room tomorrow.
When I asked where I could park the car, he told me that he had no spot for the night but from tomorrow. I parked outside of the building.
Also told me that twice room cleaning in a week, but never came until check out date. Safety box was out of battery.