The 2 lovely ladies at the reception are the best parts of this hotel. We were told guests couldn't use the restaurant on our first night because of a function. We were woken at 1am by the extremely loud noise. When we complained the next day to the male receptionist, he just shrugged his shoulders. He didn't care. Disgusting customer service. The breakfast buffet was also poor. Fried eggs, scrambled eggs and mini chicken frankfurter sausages which were always cold as the food warmers they were in were never switched on. Cheap sliced cheese and ham, and fresh melon which was often covered in flies. Hotel is a reasonably convenient 10 minute walk to a nice beach but a very inconvenient half hour walk to town and it's restaurants etc.. The hotel's relationship with a local taxi service charging €30 for a return 7 minute each way journey is suspicious. Having a hire car is essential but unfortunately that also is a risk as we found ours was damaged by a large white service vehicle in the hotel car park. The hotel rooms are described as soundproofed. I've never been in such a noisy hotel. Doors slamming, footsteps and voices in the corridors, furniture being dropped, dragged and banged in various parts of the building. Whoever described the rooms as 'soundproofed must have been deaf!