The hotel is a littlentired and in need of refurbishment, BUT, the staff and service at this hotel is beyond amazing. They cannot do enough for you and go above and beyond, with a smile. If they cannot provide the service, they will go out of their way to find a way of providing you what they are looking for. Biggest shame about this hotel is that they are knocking it down to rebuild a much more pricey hotel for the mega rich. Really sad, as this was such a great place. They should refurb it instead.