I booked a single room at the Italia. It's in an unprepossing area of Reggio Emilia, and nobody was around when I turned up. I called and ten minutes later somebody let me in. His Italian was very poor, but he tried to communicate that I could have a different room for a couple of hours because somebody was sleeping in my single room. Then I could change. Very little made me feel like any of this was a good idea, and I booked somewhere else. It didn't feel secure, although I didn't get to see either room. Also, the area around the station felt quite dodgy with lots of gangs of youths in the shadows (the police were evidently trying and failing to move them on all afternoon and evening) - to reach the Italia I'd have had to go past them, through the station and 100m through an underpass, then a big carpark. I'm used to dodgy areas but I'm glad I chose to go elsewhere. All this is just my own view, and I didn't see much of the hotel beyond the outside and reception, so others may know more.